Wendy's

3.4
849 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1590 Altamont Avenue, Schenectady, NY
12303, United States

Hours

Reviews

3.4
849 reviews
5 stars
271
4 stars
188
3 stars
141
2 stars
68
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including raw or cold items, moldy burgers, and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of communication, and unresolved complaints.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and overall order mishandling.

Cleanliness

Some customers noted cleanliness issues, particularly with food handling and restaurant conditions.

Service Speed

Numerous reviews mentioned slow service, both in the drive-thru and inside the restaurant.
  • JS
    Justin Scott
    Oct 27, 2025
    5.0
    Food was fresh and hot
  • GR
    Gabriel Reddi
    Oct 17, 2025
    1.0
    We live 5 min away and usually grab breakfast here. They served us raw chicken .. we ordered a chicken biscuit. When we complained , the manager Emalee says ok , rolled her eyes , threw it out and proceeded to make another sandwich after I told her I cannot trust that so I want my money back. not even an I’m sorry. Didn’t want to give us a refund and said “ ok report me my name is emalee , no last name “ . The past five times we have had issues so we are done getting anything here. Nobody speaks English or understands how to take orders. They don’t listen. They are rude. The food is either raw or overcooked or mishandled. She wasn’t even wearing gloves , touched the computer screen , and then went to wrap sandwiches!! Now , they are not serving breakfast at all… I wonder why?! This location needs to be shut down, it’s a disgrace to the community. Please , don’t waste your money here! Save yourselves from getting sick, do not buy here they do not care how they handle your food. Im not done with them , Wendy’s , count your days.
  • SC
    s cat
    Oct 15, 2025
    1.0
    NO BREAKFAST AT ALL NEVER. ONLY LUNCH SERVE , told by Wendy's employees.
  • LS
    Luis Alejandro Sanchez
    Oct 1, 2025
    5.0
    Muy bien trabajo con agentes
  • LG
    Luz Guillermo
    Sep 27, 2025
    1.0
    The drive through either needs new audio equipment or they need to hire people who know the difference between 1 and 2. I guess ordering from here is fine if you’re ordering 1 meal for 1 person - but once your party size increases… they will screw up your order.

Frequently Asked Questions About Wendy's

Is Rotterdam Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.