Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported issues with food quality, including raw or cold items, moldy burgers, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of communication, and unresolved complaints.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and overall order mishandling.
Cleanliness
Some customers noted cleanliness issues, particularly with food handling and restaurant conditions.
Service Speed
Numerous reviews mentioned slow service, both in the drive-thru and inside the restaurant.
JS
Justin Scott
Oct 27, 2025
5.0
Food was fresh and hot
GR
Gabriel Reddi
Oct 17, 2025
1.0
We live 5 min away and usually grab breakfast here. They served us raw chicken .. we ordered a chicken biscuit. When we complained , the manager Emalee says ok , rolled her eyes , threw it out and proceeded to make another sandwich after I told her I cannot trust that so I want my money back. not even an I’m sorry. Didn’t want to give us a refund and said “ ok report me my name is emalee , no last name “ . The past five times we have had issues so we are done getting anything here. Nobody speaks English or understands how to take orders. They don’t listen. They are rude. The food is either raw or overcooked or mishandled. She wasn’t even wearing gloves , touched the computer screen , and then went to wrap sandwiches!! Now , they are not serving breakfast at all… I wonder why?! This location needs to be shut down, it’s a disgrace to the community. Please , don’t waste your money here! Save yourselves from getting sick, do not buy here they do not care how they handle your food. Im not done with them , Wendy’s , count your days.
SC
s cat
Oct 15, 2025
1.0
NO BREAKFAST AT ALL NEVER. ONLY LUNCH SERVE , told by Wendy's employees.
LS
Luis Alejandro Sanchez
Oct 1, 2025
5.0
Muy bien trabajo con agentes
LG
Luz Guillermo
Sep 27, 2025
1.0
The drive through either needs new audio equipment or they need to hire people who know the difference between 1 and 2.
I guess ordering from here is fine if you’re ordering 1 meal for 1 person - but once your party size increases… they will screw up your order.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Schenectady, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Schenectady, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 355-2256.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rotterdam Wendy’s serve breakfast?
Yes, this Wendy’s location in Schenectady, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Schenectady?
The drive-thru is open from 9:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's location offers both delivery and takeout services.
Can I order Wendy's food using a mobile app?
Yes, you can order using the Wendy's app available on the App Store or via the order website.
What meals are served at this Wendy's location?
This Wendy's serves breakfast, lunch, and dinner.
What payment methods are accepted at Wendy's on Altamont Avenue?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is this Wendy's location currently open?
Yes, this location is open and committed to serving customers regularly.
Where can I find menu prices for this Wendy's?
Menu prices can be viewed on the order website or mobile app after selecting this location.
What are some nearby places I can visit around Wendy's at 1590 Altamont Avenue?
Nearby places include Computer Repair & Technologies, 518 Collision auto repair, Kimberly's Fashion clothing store, and Mi Bandera Peruvian Restaurant, offering options for shopping, services, and dining before or after your visit to Wendy's.
Are there other fast food options near Wendy's at this location?
Yes, Burger King and McDonald's are nearby fast food restaurants you can consider.
How can nearby entertainment venues enhance my visit to Wendy's?
Places such as Towne Bowling Academy and Action Bowling Supply nearby offer fun entertainment options you might enjoy before or after dining at Wendy's.