Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
875 reviews
5 stars
326
4 stars
215
3 stars
130
2 stars
54
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, language barriers, and incorrect orders.
Food Quality
Inconsistent food quality was reported, with some customers receiving cold or improperly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
Management Issues
Customers noted a lack of effective management, leading to disorganization and poor employee performance.
Speed of Service
Many customers experienced long wait times and slow service, particularly during drive-thru orders.
- LPLinda PeacockDec 27, 20254.0Fast food is well done with the quickness
- DCDaniel ColladoOct 30, 20255.0Very nice!
- WCWarren CowleseOct 12, 20251.0Customer service was terrible and place was a dump. Never go here!!!! Would not take my order properly and location was disgusting.
- RVRobert VillavicencioOct 3, 20255.0Love the new management finally got it right
- BBBri BriiSep 15, 20255.0Great food
Frequently Asked Questions About Wendy's
Is 3421 State Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 3421 State Street, Schenectady?
Wendy's at this location is open daily from 7:00 AM to 12:00 AM (midnight).
Does this Wendy’s location offer drive-thru services?
Yes, the drive-thru is available daily from 7:00 AM to 12:00 AM.
Can I order Wendy’s food online or via an app for this location?
Yes, you can order online at order.wendys.com or through the Wendy’s mobile app available on the Apple App Store.
Is Wendy’s delivery service available near 3421 State Street, Schenectady?
Delivery may be available near you; please check on the Wendy’s app or order.wendys.com by entering your delivery address.
What payment methods does Wendy’s at this location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides, available through the app or online ordering.
How can I provide feedback or contact this Wendy’s location directly?
You can reach the location at (518) 346-0252, use the Wendy’s Customer Care online contact page, call 888-624-8140, or complete the customer satisfaction survey online.
What nearby points of interest can customers visit before or after dining at Wendy’s?
Nearby places include Graham’s Coffee Parlor, ideal for a coffee after your meal; Walmart Neighborhood Market for shopping needs; and the UPS Access Point location for convenient parcel services.
Are there convenient stores or pharmacies near Wendy’s for quick errands?
Yes, CVS Pharmacy is nearby and can be easily visited before or after your Wendy’s stop for pharmacy or convenience items.
What automotive services are accessible near Wendy’s at 3421 State Street?
Customers can find several automotive services nearby including Jamaco Used Cars, Crown Motors, Electric City Motors, Mavis Discount Tire, and Devines Automobile Repair.