Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
871 reviews
5 stars
326
4 stars
212
3 stars
129
2 stars
54
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others reported cold, old, or incorrectly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, affecting overall customer confidence.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff training and overall restaurant organization.
- DCDaniel ColladoOct 30, 20255.0Very nice!
- WCWarren CowleseOct 12, 20251.0Customer service was terrible and place was a dump. Never go here!!!! Would not take my order properly and location was disgusting.
- RVRobert VillavicencioOct 3, 20255.0Love the new management finally got it right
- BBBri BriiSep 15, 20255.0Great food
- BFBritton FloudJul 28, 20251.0Forgot everyone in my group's chicken nuggets
Frequently Asked Questions About Wendy's
Is 3421 State Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Schenectady, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Schenectady, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 346-0252.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3421 State Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Schenectady, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 3421 State Street, Schenectady?
Wendy's at this location is open daily from 7:00 AM to 12:00 AM (midnight).
Does this Wendy’s location offer drive-thru services?
Yes, the drive-thru is available daily from 7:00 AM to 12:00 AM.
Can I order Wendy’s food online or via an app for this location?
Yes, you can order online at order.wendys.com or through the Wendy’s mobile app available on the Apple App Store.
Is Wendy’s delivery service available near 3421 State Street, Schenectady?
Delivery may be available near you; please check on the Wendy’s app or order.wendys.com by entering your delivery address.
What payment methods does Wendy’s at this location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides, available through the app or online ordering.
How can I provide feedback or contact this Wendy’s location directly?
You can reach the location at (518) 346-0252, use the Wendy’s Customer Care online contact page, call 888-624-8140, or complete the customer satisfaction survey online.
What nearby points of interest can customers visit before or after dining at Wendy’s?
Nearby places include Graham’s Coffee Parlor, ideal for a coffee after your meal; Walmart Neighborhood Market for shopping needs; and the UPS Access Point location for convenient parcel services.
Are there convenient stores or pharmacies near Wendy’s for quick errands?
Yes, CVS Pharmacy is nearby and can be easily visited before or after your Wendy’s stop for pharmacy or convenience items.
What automotive services are accessible near Wendy’s at 3421 State Street?
Customers can find several automotive services nearby including Jamaco Used Cars, Crown Motors, Electric City Motors, Mavis Discount Tire, and Devines Automobile Repair.