The Palazzo Ristorante

4.6
243 reviews

About

Italian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

The Palazzo Ristorante
2780 Hamburg St, Schenectady, NY
12303, United States

Hours

Reviews

4.6
243 reviews
5 stars
191
4 stars
22
3 stars
16
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food as delicious and plentiful, with many highlighting specific dishes like pizza, chicken parm, and desserts.

Service

The staff received consistent positive feedback for being friendly, attentive, and accommodating, contributing to a welcoming dining experience.

Atmosphere

The restaurant's ambiance was frequently described as beautiful and inviting, making it a great place for dining and social gatherings.

Inconsistencies

Some reviews noted inconsistencies in food quality and service, with a few customers expressing disappointment in specific dishes or experiences.

Customer Experience

While many had positive experiences, a few reviews mentioned issues with management responses to complaints and service mishaps.
  • LW
    Lee Warren
    4 days ago
    5.0
    You should put your soups on the take out app, so I don't need to call in that part of my order....
  • JJ
    Jake
    6 days ago
    5.0
    The place is beautiful, and they have decent pub food, drinks, burgers, pizza and Italian dishes. Very good service too.
  • RR
    Raymond Wolfe (Ray)
    Dec 29, 2025
    5.0
    The food was delicious and plentiful. Matthew was a wonderful waiter We All enjoyed Patrick Sharrow's performance, playing many great songs.
  • BG
    Ballston Lake “Ballston Lake Gutters” Gutters
    Dec 19, 2025
    5.0
    Amazing owner staff and food. A place you feel like going back to a million times. They value their guests every one and make you family. amazing food. Can’t go wrong with this place. Ever.
  • CB
    Christine Bisner
    Dec 18, 2025
    5.0
    As always the pizza was amazing. The only small complaint is that I normally ask for a few slices with less cheese, which normally is obliged; however, this order the pizza was heavily covered in cheese. Still excellent pizza, just a little more than my liking.

Frequently Asked Questions About The Palazzo Ristorante

What are The Palazzo Ristorante's hours of operation?

The Palazzo Ristorante is open from 11:00 AM to 8:30 PM, Tuesday through Saturday. It is closed on Mondays and Sundays.

Does The Palazzo Ristorante offer delivery and pickup services?

Yes, The Palazzo Ristorante offers both in-store pickup and delivery services.