Subway

3.7
176 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Schenectady Subway® Restaurant at 1701 Union St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1701 Union St, Schenectady, NY
12304, United States

Hours

Reviews

3.7
176 reviews
5 stars
75
4 stars
38
3 stars
28
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and accommodating, others are reported as rude and unhelpful.

Food Quality

Food quality is inconsistent; some customers enjoyed their sandwiches while others complained about insufficient ingredients and unsanitary conditions.

Pricing Issues

Many customers expressed dissatisfaction with high prices and the lack of coupon acceptance, leading to frustration over perceived value.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and the need for better food handling practices.

Order Accuracy

Numerous customers reported problems with order accuracy, including missing items and incorrect sandwich preparations.
  • AB
    Audra Beattie
    Oct 3, 2025
    5.0
    The man who made my sandwich today was amazing very respectful and my sandwich is delicious
  • GY
    Glenda York
    Aug 27, 2025
    5.0
    Prices are high .wish prices would come down
  • CM
    Corey McAvoy
    Jul 3, 2025
    1.0
    If you actually want to receive what you ordered, avoid this place entirely. Constantly have to over-order just to TRY and get something worth what you’ve paid or what it’s supposed to be based on the menu, and even still it seems like the staff looks at the order but then intentionally makes something else. If you physically go in, staff is unpleasant and always arguing about who has to serve the next customer. Cannot believe this location gets any repeat customers, go somewhere else and save yourself the frustration
  • AB
    Ann Ballard
    Jun 20, 2025
    1.0
    My mother had ordered from them earlier had a whole problem with the app and never got the order after the money was already taken. We called the first time and the first girl who answered the phone incredibly sweet and was very nice. Second time we had to call got some rude guy who had a very rude tone and just a bad attitude and I did not appreciate that at all. Definitely not a great experience.
  • CS
    Cassandra Santos
    Jun 3, 2025
    5.0
    The subs are always on point.The bread is always soft

Frequently Asked Questions About Subway

What types of meals are served at Subway, 1701 Union St?

Subway serves breakfast, lunch, and dinner every day.

What are the opening hours of Subway located at 1701 Union St, Schenectady, NY?

Subway is open daily from 8:00 AM to 9:00 PM.