Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 418 Balltown Road in Schenectady is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
974 reviews
5 stars
634
4 stars
206
3 stars
67
2 stars
21
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers enjoyed the burgers and fries, noting them as delicious and well-prepared, though some reported issues with overcooked items and cold food on delivery.
Pricing
Many customers expressed concerns about high prices, feeling that the value for money has decreased over time.
Service
The staff received positive feedback for being friendly and helpful, although there were complaints about order accuracy and service speed at times.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, with some customers noting dirty tables and floors.
Atmosphere
The atmosphere was described as inconsistent, with some enjoying the environment while others found it too loud or unpleasant.
- KVKen VanallenNov 11, 20254.0It was better with my buddy Mike here and we were both drunk delivering approns and rugs.
- GYGlenda YorkNov 3, 20254.0Great place to get a burger fries milkshake but it cost too much to buy from there. Go on to the market and got more for your money then you do here
- JCJohn CiminoOct 30, 20251.0Food delivered was cold. They also forgot one item. Then there was no way to get ahold of them to remedy the stuation as the driver had no contact number and the restaurant did not pick up the phone. Huge disappointment.
- MFMontana FarmerOct 21, 20254.0The food was still good, but used to be way more affordable and my burger felt lighter than it used to. Gone are the signs boasting "best burger for $5".I got a hot dog with no bun for my toddler and it was $6.99! A regular cheese/bacon burger, a small bacon burger, 2 lg fries and lg drinks, with $7 hot dog, almost $57.
- TBTerri BOct 19, 20255.0Friendly staff with genuine smiles. Prices are a little high these days, but they are pretty much everywhere. The burger was excellent, the fries crispy and hot - everything just the way I like it!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 418 Balltown Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys in Schenectady?
The Five Guys at 418 Balltown Road is open daily from 10:30 AM to 10:00 PM.
Can I get delivery from the Five Guys in Schenectady?
Yes, this location offers delivery with hours from 10:30 AM to 9:30 PM every day. You can order online at https://order.fiveguys.com/location/niskayuna/menu.
Does Five Guys offer a way to customize burgers and milkshakes?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there wheelchair accessibility at the Five Guys on Balltown Road?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Are children welcome and is there seating outdoors at Five Guys in Schenectady?
Yes, this Five Guys welcomes children and also has outdoor seating available.
What are some nearby places to visit before or after dining at Five Guys?
Nearby, you can visit Mohawk Commons Mall and Mohawk Mall for shopping, or enjoy a meal at Taco Bell or Panera Bread. These locations provide good options for shopping or additional dining experiences before or after your visit to Five Guys.
Are there any eyewear stores near Five Guys at 418 Balltown Road?
Yes, Empire Visionworks and Visionworks are nearby optometry and eyewear stores where you can shop for sunglasses or get an eye exam.
Where can I find health-related services near Five Guys in Schenectady?
Nearby health-related services include Aspen Dental, WellNow Urgent Care, and Market 32 Pharmacy, offering dental, urgent care, and pharmacy services respectively.