Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schenectady, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
441 reviews
5 stars
221
4 stars
84
3 stars
58
2 stars
27
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff and inattentiveness, leading to a negative experience.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong food preparation.
Product Quality
While some customers enjoyed their drinks and food, others complained about poor quality, such as watery coffee and stale donuts.
Customer Experience
There were mixed feelings about the overall customer experience, with some praising friendly service while others noted a decline in staff politeness.
Accessibility Issues
Customers expressed frustration over the lobby being closed and long wait times, particularly for those who cannot use the drive-thru.
- EFErika Fuller3 days ago3.0Every time I ask for extra cream cheese they charge me but dont accommodate
- VVVR5 days ago1.0If you are one of those don’t like to talk in the morning, this is a great place to go, they won’t even give you the greetings of the day. Staff won’t even look at you. They’ll just close the window after they hand you the food.
- JGJAIME JLOV GARCIANov 10, 20255.0Great great group of workers!! ALL THE 4am TO NOON!! It’s The Early morning group (especially Vicky) are theeee bessSssttttt great environment, friendly staff.. love to auto there there while I’m DoorDashing early morning I stop for breakfast! It’s Just great group of staff on them early mornings!! The other shifts are always a pleasure too! Lord knows my family visits Dunkin enough in a single day!! Keep up the great work guys!!
- EEericaOct 15, 20255.0I only go here one day a week when they first open and the woman at the window is always nice and my order is always good.
- NSNazeem SamadSep 7, 20251.0I just wanted to share this so the staff there can correct their inattentiveness to people's orders. I ordered egg and cheese croissant and went home and all the croissants had bacon in them and we don't eat bacon. This is not the first time they have messed my order up so I thought putting this out there would give management a chance to have their employees pay attention to their job.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Schenectady, NY?
Dunkin' in Schenectady, NY is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the specialty items I can enjoy at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or special menu items available during the holiday season?
Yes, this Dunkin' features new holiday items such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use a mobile app to make my visit faster?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab-and-go experience. The app is available on both iOS and Android.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for customer convenience.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby places can I visit before or after enjoying Dunkin'?
Nearby places include Boost Mobile for telecommunications needs, Beer Universe and Star Liquors and Wines for beverages, and Sicilian Pizza and Gyro if you're interested in a delicious meal.
If I'm visiting Dunkin', where can I get my car washed nearby?
You can visit Towne Carwash II or State Street Car Wash, which are both near Dunkin' for your auto detailing and car wash needs.
Are there any nearby places of worship close to Dunkin' Schenectady?
Yes, nearby places of worship include Masjid Darul Taqwa, St Luke's Catholic Church, Works of Mercy Initiative, St. Luke's Pastoral Center, and Trinity Lutheran Church.