Brand Certified
Dunkin'
3.5(306 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1700 Union Street, Schenectady, NY
12309, United States
Certified by Dunkin' • Feb 22, 2026
(518) 374-6309
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schenectady, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
306 reviews
5 stars
127
4 stars
55
3 stars
42
2 stars
12
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.
Speed of Service
While some customers praised quick service, others experienced long wait times and slow drive-thru operations.
Food Quality
Several reviews mentioned issues with food quality, including stale items and incorrect preparation.
Cleanliness
A few customers noted that the location was clean, contrasting with the overall negative feedback.
- KNKenzie NievesFeb 19, 20263.0Can't get my order right ever! Sucks when you pay extra and still don't get what your ordering
- MRMellisa rodriguezFeb 12, 20261.0The manager lie right to my face about an item on the app just to charge me more money. I understand that you should be bringing the store more profit but not by charging the customer more money
- LLLoveyouJoeJan 23, 20261.0Avoid this Dunkin' on Union Street at all costs. It is easily the worst location I’ve ever visited. The wait times are incredibly long, but the lack of basic respect from the staff is what makes it unbearable. They treat customers—and especially Uber and DoorDash drivers—with zero courtesy or common decency. There is no excuse for being treated this poorly while waiting for an order.
- DJDan JohnsonDec 7, 20251.0I stopped going to this Dunkin a year ago because they screw up my order the majority of the time. I went in today and gave them another shot, nope screwed it up again.
- PCprince chahalOct 15, 20251.0I waited for a 15 minute for a croissant. 4 people were at work, everyone was talking. I just came back. They don't ask the customer properly.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website