Dunkin'

3.5
303 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Schenectady, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3526 State St, Schenectady, NY
12304, United States

Hours

Reviews

3.5
303 reviews
5 stars
112
4 stars
72
3 stars
30
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong items and missing ingredients.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and poor service.

Product Availability

Customers frequently noted that the store was out of various menu items, including donuts and breakfast options.

Speed of Service

Several reviews mentioned slow service, particularly during busy times, leading to long wait times.

Quality Consistency

The quality of food and drinks was inconsistent, with some customers receiving burnt or poorly prepared items.
  • ZD
    Zarmeena Din
    Jan 4, 2026
    1.0
    got my drink wrong twice, told me they didn’t have croissants then legit gave the person behind me a croissant and always out of stuff. Do better thanks
  • SM
    Shadayah Muskelly
    Oct 25, 2025
    1.0
    The coffee is disgusting. Do not go in the morning , they will serve you old burnt coffee. Asked for a bagel and there was a scrape of cream cheese. The worker was also extremely rude for no reason. I also work in the morning and it’s hard but that’s not an excuse to not do your job correctly.
  • JW
    John Whalen
    Sep 18, 2025
    1.0
    Order the same iced coffee with one cream and no sugar every day and it’s a surprise of what I get once you take a sip. Inconsistent. Has sugar , extra cream, sweet and low. It’s a game of roulette. Spin the wheel and see what you get. Won’t be going to this location again.
  • AD
    Angelina Downey
    Sep 2, 2025
    3.0
    Slowest dunkin ever, they're always out of something when I go there too, bacon, cold foam, whip cream, donuts, I wish there was a different one closer to me.
  • AC
    Alba Cocco
    Aug 5, 2025
    4.0
    It was ok.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Schenectady, NY?

Dunkin' in Schenectady is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.