Dunkin'

3.5
302 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Schenectady, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3526 State St, Schenectady, NY
12304, United States

Hours

Reviews

3.5
302 reviews
5 stars
112
4 stars
72
3 stars
30
2 stars
24
1 star
64

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers frequently reported issues with coffee quality, including burnt, watered down, or incorrect orders.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.

Food Availability

Many customers noted that the store often runs out of menu items, leading to frustration and dissatisfaction.

Speed of Service

Service speed was a common complaint, with many customers experiencing long wait times and slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, indicating a lack of consistency in fulfilling requests.
  • SM
    Shadayah Muskelly
    Oct 25, 2025
    1.0
    The coffee is disgusting. Do not go in the morning , they will serve you old burnt coffee. Asked for a bagel and there was a scrape of cream cheese. The worker was also extremely rude for no reason. I also work in the morning and it’s hard but that’s not an excuse to not do your job correctly.
  • JW
    John Whalen
    Sep 18, 2025
    1.0
    Order the same iced coffee with one cream and no sugar every day and it’s a surprise of what I get once you take a sip. Inconsistent. Has sugar , extra cream, sweet and low. It’s a game of roulette. Spin the wheel and see what you get. Won’t be going to this location again.
  • AD
    Angelina Downey
    Sep 2, 2025
    3.0
    Slowest dunkin ever, they're always out of something when I go there too, bacon, cold foam, whip cream, donuts, I wish there was a different one closer to me.
  • AC
    Alba Cocco
    Aug 5, 2025
    4.0
    It was ok.
  • AF
    A Feisthamela1
    Jul 17, 2025
    5.0
    A well run ship, everyone is hustling, courteous, and polite. They do a nice job at this Dunkin’ Donuts - it’s fast and friendly which is exactly what the customer is expecting. I figured I’d leave this review to let it be known. 👍👍

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Schenectady, NY?

Dunkin' in Schenectady is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.