Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schenectady, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional staff, with several mentioning negative experiences with management.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and missing items.
Cleanliness
Multiple customers noted unsanitary conditions and a lack of cleanliness in the store.
Speed of Service
Customers frequently complained about long wait times, both in-store and at the drive-thru.
Product Quality
While some enjoyed the coffee and donuts, others mentioned inconsistencies in food quality and freshness.
MW
Mickele Williams
Feb 6, 2026
1.0
I’d give this place a 0 if I could! Drive thru.. when they finally realized I was there the lady goes “ what do you want” I politely asked if they had white chocolate still and the NO that was so rude… I can’t. If you don’t like your job get a new one. I drove away disgusted and didn’t even order. I really do not understand!
ET
Eileen Taylor
Jan 7, 2026
5.0
I always get a box of Joe and munchkins for party's from the Dunkin on curry Rd. I no longer go to the one on wayto rd. For on thing they have no phone service to order ahead. And they wouldn't take my order I waited in line for, for a box of Joe. Waited in line 30 min which would have gave them plenty of time. Curry Rd has the best, friendliest, employees!
MJ
M J
Dec 19, 2025
1.0
Waiting at counter to even be acknowledged more than 15 min while staff tended to drive thru ppl. Mullet and mustache lady was rude when she finally took my order-shook her head the whole time like she was inconvenienced and annoyed. No gloves worn. Filthiest DD I’ve ever seen.
SS
Seamonkey247
Nov 2, 2025
4.0
It's dunkin. My kids like the coffee and donuts so this is more their review than mine.