Business Details
About
Mexican Restaurant
Chipotle Niskayuna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,015 reviews
5 stars
478
4 stars
219
3 stars
86
2 stars
54
1 star
178
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, overcooked, or poorly prepared items, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash, unclean tables, and a general lack of hygiene.
Management Problems
Numerous customers expressed concerns about poor management, including understaffing and lack of organization, leading to frequent shortages of food items.
- LALittle Angels5 days ago1.0I paid $19.01 for a spoon of white rice n a small amount of stake, worst service ever, Chipotle is dropping n lack of service n it isn't worth the price
- KKKi Hoon KimDec 23, 20251.0Worst place ever. Look at the food worst!!
- CCChristinaDec 7, 20251.0Ordered a single burrito and yet again received someone else's burrito in my bag with my name. Drove all the way back to get my order fixed and the 3 people behind the counter argued for a few minutes about it being the wrong order. Remade the order with missing items because they were "out". Please hire better employees for this location who can read an order and fill it properly and say sorry when they make a mistake.
- KKKevin KozelkaDec 7, 20251.0Employees always seem miserable here. Had to pay for double protein because the first scoop of chicken had literally 11pieces of chicken in the bowl. This has been a consistent trend here for a while. I’ll just drive the extra 15 minutes to the Latham location going forward.
- DADi Sol AwaalDec 1, 20251.0This chipotle is very bad, and the staff are miserable and unmotivated and rude. This location about a year ago was run better but now its awful. They always run out of food or its dry and been left out too long. I ordered a steak burrito with white rice lrg chips, nothing out of the ordinary. I came home and took a bite and the rice was hard as a rock...ruined my meal and my appetite 22 bucks down the drain. Other times I've visited and waited in line just to find out they have no steak or chicken. This chipotle is just ran very poorly, my advice visit another location.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill in Niskayuna?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 441 Balltown Rd, Schenectady?
Chipotle Niskayuna is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Niskayuna offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Niskayuna?
You can order online using the Chipotle app or through their website at https://order.chipotle.com/.
Are gift cards and catering services available at Chipotle Niskayuna?
Yes, Chipotle provides both catering services and gift cards for purchase.
Is Chipotle Mexican Grill in Niskayuna welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What are some nearby places I can visit after dining at Chipotle Niskayuna?
After your meal, you might check out nearby spots like Sleepy's The Mattress Professionals, Empire Visionworks for optometry services, or Massage Envy for relaxation.
Where can I find other dining options near Chipotle Mexican Grill in Schenectady?
Nearby dining options include Subway sandwich shops and Tilted Kilt Pub & Eatery for a sports bar experience.
Are there any health-related services close to Chipotle at 441 Balltown Rd?
Yes, nearby health services include Aspen Dental, Emergency Dentist 24/7 Schenectady, WellNow Urgent Care, and Motto Clear Aligners.
How can I contact Chipotle Mexican Grill in Niskayuna for inquiries?
You can reach them by phone at +1 518-370-8607 or email at ny.1263.niskayuna@chipotle.com.