Chipotle Midway Shopping Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Cleanliness
Many customers reported unsanitary conditions in the dining area and food preparation areas, with complaints about dirty tables and floors.
Food Quality
Several reviews mentioned issues with food quality, including old ingredients, incorrect orders, and unsatisfactory portion sizes.
Order Management
Customers frequently experienced long wait times for orders, incorrect items, and lack of available menu items, particularly during peak hours.
CC
Cats
Jan 3, 2026
5.0
The staff are my Homies! They know me and they are really good to the regulars. I come in every day and I get my son the same thing - white rice, double chicken and fajitas. Very hard-working staff. Leave them alone!
AD
andrew dewdney
Jan 3, 2026
1.0
I got a very sorry scoop of chicken. And chicken is COLD. Bruh filled up 3/4 of the bowl with rice. Must of thought I was Po from kung fu panda.
Chick fil-A is next door. Will go there next time. Recommend you do too.
I just paid $13 for rice. See all chicken I received, even picked it out for y’all.
GL
Giovanni Leo
Jan 3, 2026
1.0
Store suppose to open at 10:45am had
Me standing outside for almost a hour an still not open at 11:30am while workers inside just doing nothing horrible I will be taking my business else where
JD
Jean D.
Dec 12, 2025
1.0
Impolite, rude, but the team had time to make a selfie while I was paying
DC
Daniella Cañas
Dec 3, 2025
1.0
So i’ve had my fair share of rude customer service but this is by one of the WORST experiences i’ve ever had. First thing first, Ashely the manager is one of the worst managers i’ve ever encountered. She was just plain out rude with no type of kindness. I came in for a pickup then had a concern about mold on my food, instead of reassuring she just called her friend who was working the line. Her friend was very kind, The manger just rolled her eyes and got an attitude. Seriously this chipotle needs a lesson on service
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Midway Shopping Center specialize in?
Chipotle Mexican Grill specializes in fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill in Scarsdale?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Scarsdale, NY?
It is located at 913 Central Park Ave, Westchester, Scarsdale, NY 10583 in the Midway Shopping Center.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its 'Food with Integrity' principles by using only 53 real ingredients sourced from farms that adhere to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
How can I place an order online for Chipotle at this location?
You can order online through their official ordering website at https://order.chipotle.com/ or via the Chipotle app available at the Apple App Store.
Does Chipotle Mexican Grill welcome the LGBTQ community?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and values inclusivity.
What are some nearby restaurants to Chipotle in the Midway Shopping Center?
Nearby restaurants include Smashburger, Kura Revolving Sushi Bar, Chick-fil-A, Panera Bread, and Pizza Hut, offering a variety of dining options ranging from burgers and sushi to chicken and baked goods.
Are there any convenient nearby services or amenities near Chipotle at Midway Shopping Center?
Yes, nearby services include Optimum WiFi Hotspot for internet access, HSBC Bank and Capital One Bank for financial needs, and Tranquility Spa for relaxation and massage services.
Can customers visit other shopping or retail stores near Chipotle Mexican Grill?
Yes, customers can explore several retail stores nearby such as dressbarn for women's clothing, Daiso for Japanese household goods, Paint Your Own Pottery for home décor, Mandee for fashion accessories, and ShopRite for groceries.
How can Chipotle customers enjoy the neighborhood before or after dining?
Customers can enjoy nearby attractions like relaxing at Tranquility Spa, grabbing a coffee or pastry at Panera Bread, or visiting local shops such as Amazing Savings gift shop or Ulta Beauty hair salon, all within walking distance in Midway Shopping Center.