Chipotle Midway Shopping Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, long wait times, and unprofessional behavior.
Food Quality
Many reviews highlighted issues with food quality, including old or improperly cooked ingredients, incorrect orders, and inconsistent portion sizes.
Cleanliness
The restaurant's cleanliness was a common concern, with numerous complaints about dirty tables, floors, and overall unsanitary conditions.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect ingredients.
Management Issues
There were multiple mentions of poor management, including lack of staff training, inadequate inventory management, and overall disorganization.
JV
juan vargas
Nov 8, 2025
1.0
The food is good but this location is unsanitary. Lacks cleanlines! The food serving area, cutlery/napkins area seating area, floors all areas with food spills and dirty napkins.
MR
Mikel Rollet
Nov 4, 2025
5.0
I mean it’s chipotle but they loaded up my plate good. very quick
ZA
Zack Aaron
Oct 31, 2025
5.0
Never been in person, I got UberEats delivery… Ordered 2 for myself to get the same portion as 1 when I’m there in person, but the UberEats 40% discount made the price acceptable. ($25 with the tip) Going in person is always better!
I didn’t get napkins or a fork, one of the bowls has smaller portions, but I’m happy enough and I think no Chipotle deserves less than 4 stars!
JL
Jose Lopez
Oct 29, 2025
1.0
Gentleman at the counter billing guest out has a really poor attitude. Should not be dealing with customers in my opinion worst experience I’ve had
YN
Your Favorite (NYCWendy1)
Oct 5, 2025
5.0
Great food as always. It was not too busy for a Sunday afternoon. There was a late 20’s - maybe 30 yr old manager lady who was training a new employee.
The person doing the training could have been a little nicer to her team - but hey, I don’t know the back story.
Food was fast, hot & delicious! Why is the new chimichurri sauce extra $ in New York ?? That’s a little ridiculous - You already charged extra for queso and guac…
Anyway ….
The cashier seemed stressed over how the manager lady was speaking to her.
Maybe the manager lady needs some training herself on emotional intelligence?
Overall good food. Manager lady needs a day off …
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Midway Shopping Center specialize in?
Chipotle Mexican Grill specializes in fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours of Chipotle Mexican Grill in Scarsdale?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Scarsdale, NY?
It is located at 913 Central Park Ave, Westchester, Scarsdale, NY 10583 in the Midway Shopping Center.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its 'Food with Integrity' principles by using only 53 real ingredients sourced from farms that adhere to humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
How can I place an order online for Chipotle at this location?
You can order online through their official ordering website at https://order.chipotle.com/ or via the Chipotle app available at the Apple App Store.
Does Chipotle Mexican Grill welcome the LGBTQ community?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and values inclusivity.
What are some nearby restaurants to Chipotle in the Midway Shopping Center?
Nearby restaurants include Smashburger, Kura Revolving Sushi Bar, Chick-fil-A, Panera Bread, and Pizza Hut, offering a variety of dining options ranging from burgers and sushi to chicken and baked goods.
Are there any convenient nearby services or amenities near Chipotle at Midway Shopping Center?
Yes, nearby services include Optimum WiFi Hotspot for internet access, HSBC Bank and Capital One Bank for financial needs, and Tranquility Spa for relaxation and massage services.
Can customers visit other shopping or retail stores near Chipotle Mexican Grill?
Yes, customers can explore several retail stores nearby such as dressbarn for women's clothing, Daiso for Japanese household goods, Paint Your Own Pottery for home décor, Mandee for fashion accessories, and ShopRite for groceries.
How can Chipotle customers enjoy the neighborhood before or after dining?
Customers can enjoy nearby attractions like relaxing at Tranquility Spa, grabbing a coffee or pastry at Panera Bread, or visiting local shops such as Amazing Savings gift shop or Ulta Beauty hair salon, all within walking distance in Midway Shopping Center.