Chipotle Mexican Grill

2.7
268 reviews
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About

Mexican Restaurant
Chipotle Midway Shopping Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
913 Central Park Ave, Scarsdale, NY
10583, United States

Hours

Reviews

2.7
268 reviews
5 stars
76
4 stars
33
3 stars
18
2 stars
19
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Many reviews highlighted issues with food quality, including old or improperly cooked ingredients, incorrect orders, and inconsistent portion sizes.

Cleanliness

The restaurant's cleanliness was a common concern, with numerous complaints about dirty tables, floors, and overall unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect ingredients.

Management Issues

There were multiple mentions of poor management, including lack of staff training, inadequate inventory management, and overall disorganization.
  • JV
    juan vargas
    Nov 8, 2025
    1.0
    The food is good but this location is unsanitary. Lacks cleanlines! The food serving area, cutlery/napkins area seating area, floors all areas with food spills and dirty napkins.
  • MR
    Mikel Rollet
    Nov 4, 2025
    5.0
    I mean it’s chipotle but they loaded up my plate good. very quick
  • ZA
    Zack Aaron
    Oct 31, 2025
    5.0
    Never been in person, I got UberEats delivery… Ordered 2 for myself to get the same portion as 1 when I’m there in person, but the UberEats 40% discount made the price acceptable. ($25 with the tip) Going in person is always better! I didn’t get napkins or a fork, one of the bowls has smaller portions, but I’m happy enough and I think no Chipotle deserves less than 4 stars!
  • JL
    Jose Lopez
    Oct 29, 2025
    1.0
    Gentleman at the counter billing guest out has a really poor attitude. Should not be dealing with customers in my opinion worst experience I’ve had
  • YN
    Your Favorite (NYCWendy1)
    Oct 5, 2025
    5.0
    Great food as always. It was not too busy for a Sunday afternoon. There was a late 20’s - maybe 30 yr old manager lady who was training a new employee. The person doing the training could have been a little nicer to her team - but hey, I don’t know the back story. Food was fast, hot & delicious! Why is the new chimichurri sauce extra $ in New York ?? That’s a little ridiculous - You already charged extra for queso and guac… Anyway …. The cashier seemed stressed over how the manager lady was speaking to her. Maybe the manager lady needs some training herself on emotional intelligence? Overall good food. Manager lady needs a day off …

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Midway Shopping Center specialize in?

Chipotle Mexican Grill specializes in fast-casual Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours of Chipotle Mexican Grill in Scarsdale?

Chipotle is open every day from 10:45 AM to 11:00 PM.