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McDonald's

3.4
(1356 reviews)

Business Details

197 S Broadway, Saratoga Springs, NY
12866, United States
(518) 587-9652
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
197 S Broadway, Saratoga Springs, NY
12866, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.4
1,356 reviews
5 stars
461
4 stars
287
3 stars
239
2 stars
129
1 star
240
  • GS
    Guy Sciancalepore
    3 days ago
    1.0
    Don't bother walking into this McDonald's at any time in the morning. The a.m. Manager is an absolute nightmare. I walked in the store at 6:00 a.m. when the door was unlocked and she screamed at me and told me I had to go outside because they weren't open yet. I told them that the door was unlocked and that the other McDonald's down the road is open at 6:00. I have every reason to believe that you are too and she just hollered at me some more. McDonald's do better fire the AM manager at this location
  • VM
    Vee Metzger
    Mar 27, 2026
    5.0
    * Edit, they appear to have resolved the issue. My order got lost.
  • SS
    Sara
    Mar 24, 2026
    1.0
    As of 3/24/26: Sincerely some of the rudest staff I've ever encountered. Every time we go there, they act like we're inconveniencing them. We come to this location as an absolute last resort because of it. I don't recommend this particular location because of this.
  • YR
    Yu-Hong Chiu (Richard)
    Mar 7, 2026
    2.0
    Waited 20 minutes. Followed up after 15 minutes to be told, ‘just a minute’. Followed up after a few minutes of no update. Ticket snatched off my hand after providing on request. Food arrived after 20 minutes.
  • SS
    Sidonie Stearns
    Mar 3, 2026
    1.0
    Refused to take our order. Did not inform anyone why they were ignoring us. Waited over 15 minutes in the drive through line and nobody else was in the line. Proceeded to go inside to see if we could order inside. We still were not even acknowledged. A doordasher was waiting at the counter also not being helped or spoken to. Completely unacceptable. It’s one thing if they we busy but they had nobody there but us and the dasher. Be better at communicating and in general.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 197 S Broadway, Saratoga Springs?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open daily from 6:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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