Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, including rudeness and communication issues, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, leading to customer frustration.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and dirty dining areas.
Speed of Service
Customers consistently noted long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others reported cold or poorly prepared food.
MS
Mister Sirwah
1 day ago
5.0
So, the staff here get a lot of flack about how slow this place is. It is very obviously understaffed, but they work hard, deliver great, presentable food, and are friendly. The store is always clean, or clean enough. I’ve never seen a mess or any unacceptable situations here. The one thing I wish could be fixed is that usually on a shift there’s only one or two people who speak English, and in no way, shape, or form do I believe they have to or should, but it makes getting help a little difficult as you try to get their attention. But I love this location, and will keep coming.
JJ
Jared
Feb 23, 2026
5.0
This Wendy’s on route 50 in Saratoga is the best Wendy’s I have ever been to! I’ve been working in the area lately and went there 3 times within a couple weeks… EVERY SINGLE time the food was perfect and the food came out quickly. I like to get jr. cheeseburger deluxe with extra everything. The burgers had generous toppings and weren’t falling apart. The chicken nuggets were crispy and fresh. Also, the French fries were fresh with a good amount of salt on them. PLEASE Wendy’s… keep doing what you are doing! It’s probly the best fast food experience I have ever had. You are doing it RIGHT! Thank you
DD
Diamond Delilah
Feb 11, 2026
5.0
Really awesome place and great customer service. They’re always respectful to me when I go there. Definitely makes me feel welcomed. They also give you a bang for your buck.
CW
Christopher Watson
Jan 13, 2026
1.0
Straight crap. Gross and dirty. Can’t understand them in drive thru. Breakfast till 11 but don’t open till 10. Better off closing this location it’s useless
HI
Harry Bassett IV
Dec 6, 2025
1.0
This location has seen a significant decline with individuals that lack any sense of professionalism or customer service. They can barely speak English, so ordering is very difficult. If possible, choose to go elsewhere.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Saratoga Springs, NY?
The drive-through is open from 10:00 AM to midnight from Monday to Wednesday and Sunday, and until 1:00 AM from Thursday to Saturday.
Does the Wendy's at 3075 Route 50 offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides, which can be ordered via the app or website.
Can I order delivery or takeout from this Wendy's location?
Yes, Wendy's offers delivery where available and takeout service. You can order through their app or website.
What payment methods are accepted at Wendy's in Saratoga Springs?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant upon request.
How can I provide feedback or contact the Wendy's location at 3075 Route 50?
You can contact them directly at (518) 450-1736, use the customer care Live Chat on their Contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
What are some nearby attractions or places to visit around Wendy's at 3075 Route 50?
Nearby places include Ticonderoga Bicentennial Park, Friendly's restaurant, and Saratoga Mini Golf, which visitors might enjoy before or after their meal at Wendy's.
Are there other dining options near Wendy's in Saratoga Springs?
Yes, options include Friendly's, 99 Restaurants, Panera Bread, and Giavano's Pizzeria, providing a variety of choices nearby.
Is there a nearby bank or ATM close to Wendy's at 3075 Route 50?
Trustco Bank Drive-Up is nearby, making it convenient for customers who may want to withdraw cash before visiting Wendy's.
What clothing or retail stores are located near Wendy's at 3075 Route 50?
Nearby retailers include Saratoga Closet Consignment Shop, Justice, Lane Bryant, and Mohawk Army Navy, offering a range of clothing options.
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