Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
965 reviews
5 stars
309
4 stars
180
3 stars
177
2 stars
83
1 star
216
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Service Quality
Service was frequently described as slow, with several customers noting rude or inattentive staff.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, with some customers expressing dissatisfaction with the taste and freshness.
Cleanliness
The dining area and bathrooms were often reported as dirty, contributing to a negative dining experience.
Staff Communication
Language barriers and lack of English proficiency among staff were highlighted as significant issues affecting customer service.
- PAPeter ArchibaldNov 12, 20251.0The Wendy's signage indicates a 10am opening time. We arrived at about 10:15, the door on the one side was locked, we entered on the other side. We used their bathrooms which were in good and clean condition. We attempted to use the kiosk to order, but it didn't have the full menu. Assuming there was someone there, this person ignored us. My guess is that there is a lone employee who could not respond being eleswise occupied. Thus it appears to be a management failure to have enough personal to operate their restaurant rather than a problem with that specific employee. In any event the lack or responsiveness led us to obtain food from a competitor.
- JFJennifer FlewellingNov 8, 20251.0Food was stone cold
- ZMZarina MangoOct 23, 20251.0Don’t come here if English is your first language
- SBsee bobOct 13, 20253.0We ordered meals take out. Half the things ordered were missing.
- ROReal World OverlandOct 3, 20251.0It’s almost sad….none of the employees speak English, while I was there every customer complained of mistakes with their order, then I get back out to my truck and open my order to find it wrong. Went back inside to have it corrected and stood at the counter for 15 minutes while employees walked back and forth and yelled in Spanish at each other, ended up just leaving. It’s fast food not expecting anything great but this was just terrible.
Frequently Asked Questions About Wendy's
Is Saratoga Ny Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Saratoga Springs, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Saratoga Springs, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (518) 583-0210.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Saratoga Ny Wendy’s serve breakfast?
Yes, this Wendy’s location in Saratoga Springs, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Saratoga Springs, NY?
The drive-through is open from 10:00 AM to 2:00 AM Sunday through Wednesday, and until 3:00 AM Thursday through Saturday.
Does this Wendy's location offer delivery services?
Yes, Wendy's offers delivery where available. You can check if delivery is available near you by using the Wendy's app or at order.wendys.com and entering your address.
Is Wendy's in Saratoga Springs still open?
Yes! This Wendy's location remains open and committed to serving you via dine-in, drive-thru, or delivery where available.
Can I order Wendy's food through a mobile app?
Yes, you can order through the Wendy's app available on the App Store or at the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What payment options are accepted at Wendy's Saratoga Springs?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Saratoga Springs serves breakfast, including combos, sandwiches, coffee, and sides. You can view breakfast options on their website or mobile app.
How can I contact Wendy's Saratoga Springs for questions or feedback?
You can call directly at (518) 583-0210, use the Customer Care team via live chat or phone at 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Are there nearby places of interest around Wendy's in Saratoga Springs?
Yes, nearby places include The UPS Store 1526 for printing and shipping services, CVS Pharmacy for medical needs, The Historic Congress Park for recreation, and Saratoga Community Health Center for healthcare services. These can be convenient stops before or after your visit to Wendy's.
How can visitors use nearby transit or local amenities to access Wendy's?
While specific transit options are not listed, nearby landmarks like The UPS Store, CVS Pharmacy, and Saratoga Bridges community services can serve as reference points to find Wendy's located at 24 Congress St, Saratoga Springs.
Are there additional services or shops near Wendy's where I can shop or relax?
Nearby you can find places like BARE Blends Saratoga cafe for healthy smoothies, iRun Local shoe store, and Best Cleaners for laundry services, providing options to shop or relax before or after your meal.