Multiple reviews highlighted inconsistent service, including long wait times and orders being forgotten or incorrect.
Food Quality
While some customers praised the food, others reported it as mediocre or inconsistent, with specific complaints about portion sizes and preparation.
Atmosphere
The atmosphere received positive remarks for being inviting and comfortable, with outdoor seating options and a lively vibe.
Staff Praise
Several customers specifically mentioned friendly and attentive staff, particularly highlighting individual servers for their excellent service.
Value Concerns
Some customers felt that the pricing did not match the quality of food or service, citing issues with promotions and portion sizes.
PM
Peter MacMillan
Sep 28, 2025
2.0
Wasn't impressed with the food, but they made it right. We sat outside and it was great. Not sure if the servers were busy or just forgot about the patio people but they did make it up to us on the bill.
Would I give them a second chance yeah I think I could.
HA
Heather Von Allmen
Sep 8, 2025
2.0
Let me start by saying I've eaten here a number of times without any big issues, and we come back because we like the food, but this last time was a disaster. I am not sure what was going on, but something was off. We ordered wings, the French dip sandwich, and I can't remember what my husband got as his entree. When the wings came I asked if we could also get some ranch dressing. Was told yes. It never came. When our sandwiches arrived, mine wasn't on the garlic bread per its description (and also the main reason I order this sandwich). I told our server, and she took the sandwich back to the server space and then I guess told the kitchen. My replacement finally arrived after my husband had finished his meal. This time, no cheese, so back it went again. The server made an excuse. Finally, the third time it arrived correctly. In the meantime, my husband had also asked if they had any wipes so he could clean his hand off from the wings. She said yes, but we never got those either. My original sandwich didn't go to waste though. The server ate it between stops at tables. I guess that is why she left it at the server station. 🤷♀️
Anyway, I am hoping that night was an anomaly, and we will give it another go. The food is quite good and usually they get it right, but not on this visit.
SS
Samantha Shattuck
Feb 29, 2024
5.0
The brick is my go to spot! Service, food and drinks are always superior! (All staff are wonderful but Kudos to Joey and Erika!!). I find myself stopping in frequently (especially weekends!) due to craving the food. From the chicken nachos (really any app) to the pizza, top tier in my opinion! No complaints!
DD
Danielle DeCosta
Jul 16, 2022
5.0
I am a vegan and came with a large party for a work event. Erica went out of her way to type up a vegan option menu just for me and it was amazing! So thoughtful and sweet!
AS
Amy Standaert
Nov 5, 2019
5.0
Incredible people! Such a fun place with great good!
Frequently Asked Questions About The Brick At 2 West
What are the regular opening hours of The Brick At 2 West?
The Brick At 2 West is open Monday 12:00-19:00, Tuesday to Thursday 11:00-20:00, Friday and Saturday 11:00-21:00, and Sunday 11:00-19:00.
Does The Brick At 2 West offer delivery and takeout services?
Yes, The Brick At 2 West provides both in-store pickup and delivery services.
Are there any holiday closures I should be aware of at The Brick At 2 West?
The Brick At 2 West is closed every December 25th for the holidays.
Where is The Brick At 2 West located?
The Brick At 2 West is located at 2 West Ave, Saratoga Springs, NY 12866, United States.
What types of cuisine and dining options does The Brick At 2 West offer?
The Brick At 2 West is a pizza restaurant and sports bar offering American cuisine including pizza, chicken wings, hamburgers, sandwiches, and catering services.
Where can I view the menu or order online from The Brick At 2 West?
You can view the menu and order online at https://brickat2west.com/menu.
Can you tell me about nearby places of interest to The Brick At 2 West?
Nearby places include Spectrum Saratoga Springs NY, Robert James Salon, Saratoga Medical Associates, and 2 West Bar and Grille, which offer business services, beauty treatments, medical care, and gastropub dining respectively.
How can nearby Spectrum Saratoga Springs NY help visitors to The Brick At 2 West?
Spectrum Saratoga Springs NY is a local business close to The Brick At 2 West, making it convenient for visitors to combine dining with business services or events nearby.
Are there any nearby medical centers near The Brick At 2 West that visitors can access?
Yes, several medical centers and health services such as Saratoga Medical Associates, LabCare of Community Care Physicians, and the Naval Medical Clinic are located near The Brick At 2 West for convenient access.
What are some local beauty and spa facilities near The Brick At 2 West?
Nearby beauty and spa options include Robert James Salon and Melissa Does Hair, both offering hair and beauty services close to The Brick At 2 West.
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