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McDonald's

3.4
(1949 reviews)

Business Details

3003 NY 50, Saratoga Springs, NY
12866, United States
(518) 691-2429
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3003 NY 50, Saratoga Springs, NY
12866, United States

Hours

Reviews

3.4
1,949 reviews
5 stars
647
4 stars
442
3 stars
325
2 stars
173
1 star
362

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for food, with many expressing frustration over the slow service.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Several customers noted unsanitary conditions in both the dining area and restrooms, indicating a lack of proper cleaning and maintenance.

Staff Performance

While some reviews praised friendly staff, many others criticized the overall ineptitude and lack of urgency among employees, contributing to poor service experiences.
  • DW
    Darryl Williams
    3 days ago
    1.0
    Waited at the counter. Was IGNORED and IGNORED and IGNORED. They are busy, but they still have to take my order or else. I never ever get my food. If the boss wants to watch the video cameras, it happened on 3:10pm march 2nd, 2026. You watch and see how long I waited JUST TO ORDER and tell me if that's acceptable.
  • NH
    Nick Haines
    4 days ago
    1.0
    There isnt a single thing fast about this location. Every time I have Ever visited here im waiting atleast 20 minutes or more. Idk maybe they're butchering the cows and processing them on property 🤔 growing and harvesting the potatoes on site? Idk but if I were you id go across the street to burger king instead. They taste better anyways
  • JJ
    James Jock
    Feb 25, 2026
    4.0
    It was supposed to be a quick dinner stop on the way home. 15 minutes to get my food. Employee apologized but said they’re short staffed because manager had to cut hours. That led to a less than great experience.
  • KI
    Kenneth Ivan
    Feb 17, 2026
    5.0
    I usually order here because they are pretty fats and the food is great as well and I always order the same thing.
  • BC
    Bryan Crannell
    Jan 30, 2026
    5.0
    Just a quick stop double cheese burger and 6 PC nugget for $1, value menu deals.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Saratoga Springs?

The restaurant is open daily from 6:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 5:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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