Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,938 reviews
5 stars
640
4 stars
441
3 stars
325
2 stars
173
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with food preparation, including cold, poorly made, or incorrect orders, leading to dissatisfaction.
Cleanliness
Numerous customers noted unsanitary conditions in both the dining area and restrooms, with overflowing trash and dirty tables.
Staff Performance
Feedback indicated a lack of urgency and poor management among staff, with many customers feeling ignored or receiving inadequate service.
- EWella wzDec 31, 20251.0learn to not fill your drinks to the brim and then not even close it all the way. second time i’ve gotten a drink and it IMMEDIATELY spilled on my shirt. now wasted 70 dollars on a sweater that’s now stained with mc donald’s soda.
- ACAngelo CalboneDec 31, 20251.0Waited over 30 minutes for a curbside pickup order. I had to leave without the order due to not being able to go inside (sleeping kids). Now I need to figure out how to get a refund for food I never got.
- LRLevi RitterDec 24, 20251.0TL;DR Stay away from this McDonald’s I spent twenty five minutes in the drive thru (after I had ordered) with about ten cars ahead of me. Apparently this location is redefining the meaning of fast food. No explanation, no apology, no acknowledgment at all. Impressive in the worst possible way.
- CDCansu DemirbasDec 24, 20251.0They make you wait too long, things don't go well inside, it was good before, they're not as fast as before Toilets are extremely dirty
- KYKingsley YurcikDec 15, 20251.0I hate this place. I ordered breakfast here and got it done via mobile order. The order was accepted, they took my money and my points, and it says that the order was being made and would be ready soon. The manager said that because I got there past 10:30 and because I was doing drive-thru, my order was no longer feasible and wouldn't be made. I thought that was bullshit. What is even the point of ordering for my food, knowing I am on my way there, only to be told that I was too late? When was this even a rule? I have ordered mobile for indoors and drive-thru all the time and have gotten my order PAST 10:30. I tried to get my money back. I spent $15 and 4000 points on getting breakfast through the mobile app and I wanted my money back. They would not give it to me. Told me I had to call the corporate number. So no refund and no breakfast. I double checked my online reciept. Not only did it say that I could no longer cancel but it says that my order is being made and will be ready. Not only that but it says I ordered at a different location in Saratoga. WHAT??? I called the corporate number THREE times and all three times they hung up on me and the automated voice asks me how my talk was with the agent. I hadn't even spoken to anyone. Then I tried calling this Mcdonald's back to tell them and NOBODY WOULD PICK UP THE PHONE. I was waiting for 20 minutes before I gave up. What a waste of $15 and 4000 points.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in Saratoga Springs?
The restaurant is open daily from 6:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does this McDonald's location offer delivery service?
Yes, delivery is available daily from 5:00 AM to 10:00 PM.
Is there a drive-thru available at McDonald's Saratoga Springs?
Yes, the drive-thru operates daily starting at 6:00 AM until midnight on most days and until 1:00 AM on Fridays and Saturdays.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food ahead using a mobile app for McDonald's Saratoga Springs?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What pickup and delivery options are offered at this McDonald's?
Options include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Are there nearby gas stations that can be convenient for customers visiting McDonald's?
Yes, Sunoco, Speedway, and Exxon gas stations are nearby, useful if you want to refuel before or after dining.
What other fast food options are near McDonald's in Saratoga Springs?
Nearby fast food choices include KFC, Taco Bell, Burger King, and Denny's diner for more variety.
Are there any nearby banks close to McDonald's for quick errands?
Yes, you can find 1st National Bank of Scotia, Citizens Bank Supermarket Branch, Adirondack Trust Company, and KeyBank nearby.
Does this McDonald's offer any special rewards or loyalty programs?
Yes, through MyMcDonald's Rewards you can earn points for free food. More information is available on their website.