Brand Certified
McDonald's
3.4(1347 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
197 S Broadway, Saratoga Springs, NY
12866, United States
Certified by McDonald's • Mar 01, 2026
(518) 587-9652
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,347 reviews
5 stars
458
4 stars
286
3 stars
239
2 stars
126
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or incorrectly prepared food, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including hair in food and dirty bathrooms.
Staffing Issues
Several reviews highlighted chronic understaffing and unprofessional behavior among employees.
- SSSidonie Stearns2 days ago1.0Refused to take our order. Did not inform anyone why they were ignoring us. Waited over 15 minutes in the drive through line and nobody else was in the line. Proceeded to go inside to see if we could order inside. We still were not even acknowledged. A doordasher was waiting at the counter also not being helped or spoken to. Completely unacceptable. It’s one thing if they we busy but they had nobody there but us and the dasher. Be better at communicating and in general.
- DBDouglas BlassoFeb 26, 20261.0Asked for a vanilla iced coffee, this was not a vanilla iced coffee, this was sugar water.
- SCSteve CookFeb 14, 20265.0Good
- EREthan RupekaFeb 9, 20263.0If you’re getting food from the drive-through, even if it has the label on it telling you what it is don’t leave until you check and unwrap everything. This is the third time now I’ve ordered a spicy snack wrap and gotten a different version I didn’t want first it’s hot honey then nothing now ranch it’s not that hard to get it right
- MOMaggie OrdwayJan 16, 20261.0Maybe pay attention to when cars pull up to the drive thru ???? Outside lane ignored while two cars pulled up after us on inside lane and had orders taken . I would have left but the person with me is on the spectrum and would have gotten upset . Then the snarky little old man (short beard )was clueless taking the money ....miserable BTW.....put the kids in at least they are nice. Get it together...not rocket science.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 197 S Broadway, Saratoga Springs?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the drive-thru is open daily from 6:00 AM to 1:00 AM.
Can I order delivery from McDonald's at this location?
Yes, delivery is available daily from 6:00 AM to 12:45 AM through their online ordering service.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
What payment methods can I use at McDonald's in Saratoga Springs?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I earn rewards at this McDonald's location?
You can earn points for free food through the MyMcDonald's Rewards program accessible online.
Is there a mobile app for ordering McDonald's food?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby hotels are close to McDonald's at 197 S Broadway for visitors needing accommodation?
Nearby hotels include St Francis Hotel, Springs Motel, Stay Saratoga, The Springs Motel, The Ambler Hotel, and St. Francis & St. Charles Motel, convenient for guests to enjoy a meal or snack at McDonald's.
Which coffee shops are near McDonald's where customers can grab a beverage before or after their meal?
Dunkin' is a nearby coffee shop where customers can enjoy donuts, coffee, and smoothies along with their visit to McDonald's.
What nearby dining options can complement my visit to McDonald's at this location?
Nearby dining options include Pizza Hut, Starting Gate Bar and Grill, El Mexicano Restaurant, Thirsty Owl Saratoga, B&D Back Yard Grill, and Weathervane Seafood Restaurant for a variety of cuisines.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website