Five Guys

4.5
443 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3057 Route 50 in Saratoga Springs is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3057 Route 50, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.5
443 reviews
5 stars
312
4 stars
72
3 stars
31
2 stars
10
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting positive interactions that enhanced their dining experience.

Food Quality

The food quality received mixed reviews; while many enjoyed the burgers and fries, some reported issues with undercooked burgers and inconsistent preparation.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning spotless dining areas and restrooms.

Pricing

Customers expressed concerns about high prices relative to portion sizes and food quality, with some feeling that the cost was not justified.

Order Accuracy

There were multiple complaints regarding order accuracy, with some customers receiving incorrect or incomplete orders.
  • LZ
    Lisa Zabielski
    Sep 14, 2025
    4.0
    Very clean, always friendly staff, fries are a tad overly greasy but evwrything else delish
  • AW
    Alexis Waller
    Sep 10, 2025
    5.0
    The crew were so nice but honestly, I think it was the shift manager, I’m not sure, they made my night. I didn’t catch their name though. They were so enthusiastic and happy. I really needed it more than I thought, I immediately went from feeling pretty mid to super happy. The food was great but it’s five guys, it’s usually pretty good. But yeah def will come back that was such a cool experience.
  • JS
    Jon Schrader
    Sep 10, 2025
    5.0
    Wish I could give more than 5 stars.. slow day.. but got extra attention with my extra grilled jalapeños topping but so quiet inside compared to the qbury store.. A+ all around 🤓😎
  • FF
    funk0
    Aug 21, 2025
    1.0
    I don’t Like Her. She scared me.
  • TB
    Tom Barnes
    Aug 2, 2025
    5.0
    Great service great experience

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.