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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(261 reviews)

Business Details

(518) 581-1053
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saratoga Springs, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
647 Maple Ave, Saratoga Springs, NY
12866, United States

Hours

Reviews

3.7
261 reviews
5 stars
107
4 stars
71
3 stars
25
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, particularly in the drive-thru.

Order Accuracy

A significant number of reviews indicated frequent issues with incorrect orders and poor communication regarding order fulfillment.

Service Speed

Customers frequently mentioned slow service, especially during peak hours, leading to long wait times.

Staff Friendliness

While some reviews praised friendly staff, others highlighted inconsistency in service quality, with some employees being described as rude.

Cleanliness and Environment

The location was noted for being clean and having a pleasant dining area, contributing positively to the overall experience.
  • BA
    Bryan Almada
    Feb 24, 2026
    1.0
    Every evening, they close at 8 but if you go at 6, they say they're cleaning their oven so they can't make food, that's ridiculous and a lie, they are lazy
  • CS
    Chris Schuck
    Feb 1, 2026
    5.0
    Great in and out service
  • CN
    Chris Narine
    Jan 25, 2026
    1.0
    I placed an order through the drive-through and when I got to the window, I wanted to add something else. The employee said she couldn’t do anything hot or any food. The way it was handled felt rushed and dismissive. I understand policies and timing, but basic communication and courtesy go a long way. This experience could have been handled much better.
  • FC
    Francis Clifford
    Nov 8, 2025
    5.0
    Prompt and professional

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Saratoga Springs, NY?

Dunkin' in Saratoga Springs is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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