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Chipotle Mexican Grill

3.8
(606 reviews)
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Business Details

3057 Route 50, Saratoga Springs, NY
12866, United States
(518) 587-0478
https://locations.chipotle.com/ny/saratoga-springs/3057-route-50?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1278
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About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3057 Route 50, Saratoga Springs, NY
12866, United States

Hours

Reviews

3.8
606 reviews
5 stars
295
4 stars
125
3 stars
50
2 stars
32
1 star
104

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, with missing items and wrong ingredients being common complaints.

Cleanliness

Many reviews highlighted the restaurant's cleanliness issues, with dirty tables and food counters being a recurring theme.

Customer Service

Several customers experienced unprofessional and rude behavior from staff, leading to negative dining experiences.

Portion Sizes

A significant number of reviews mentioned dissatisfaction with portion sizes, describing them as small and inconsistent.

Food Quality

While some customers praised the food as fresh and tasty, others reported issues with food quality, including overcooked meat and unappetizing presentation.
  • EK
    Erin Kussius
    Feb 24, 2026
    1.0
    Absolutely furious with the order I just received!! My entire office ordered Chipotle ONLINE, 4 out of the 6 orders are completely WRONG!!!! Mine was completely inedible. I do not eat sour cream or cheese -- the label on my order was completely accurate yet you put every single thing I didn't ask for on it! I expect a refund! This is completely unacceptable!
  • WM
    WALDWICK FARMERS MARKET
    Jan 21, 2026
    1.0
    I ordered food for my 3 children using Uber Eats. I ordered extra chicken which I didn’t get , I ordered guap which was missing from another plate and a 3rd plate just had 1 spoon of rice with no chicken. It’s not that difficult to put 3 kids plates together. The chicken they did send was crunchy. We wound up ordering Dominos and threw the Chipotle food away. Was I suppose to feed my child a spoon of rice. The nit wit manager along with everyone else should be fired. And Chipotle should clean the place up and start over. Without accountability you can’t run the business properly. Take a look at the reviews in the past. There all the same. Never again…….
  • ML
    M L
    Jan 4, 2026
    1.0
    This location is always a major disappointment. No matter what time of day I seem to go, the food bar is in actual shambles. Disgusting food counter, food droppings everywhere so you end up getting toppings you didn’t request mixed in. Half the food containers 90% empty. I always skip the queso because it’s piled with other toppings and congealed over. So unappetizing. It’s 8pm. Clean the food bar. This happened the last couple times I’ve been and now I think I’m done visiting this location.
  • DD
    Dominic
    Dec 30, 2025
    5.0
    Very busy for a very good reason, very clean, best people you could ask for to work here. The burritos were packed and the ingredients were thoroughly made, DEFINITELY the go to chipotle
  • HS
    Helen Smith
    Dec 22, 2025
    1.0
    Order was half beef, half chicken, fajita veggies, rice, corn salsa, sour cream queso and cheese. I got a half full bowl of cheese and corn salsa with maybe a tablespoon of meat. The couple grains of rice they threw in was hard as a rock too. No veggies in sight. So disappointed at least the cashier that handed me the bag was nice.
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Wilton located?

It is located at 3057 Route 50, Saratoga Springs, NY 12866, United States.

What are the operating hours of Chipotle Mexican Grill Wilton?

Chipotle Wilton is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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