Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Saratoga Springs ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
484 reviews
5 stars
299
4 stars
106
3 stars
34
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
Ice Cream Quality
The ice cream is generally well-received, with many enjoying the variety of flavors, though some noted inconsistencies in quality and portion sizes.
Pricing Concerns
Several reviews mentioned that the ice cream is perceived as expensive, especially for the portion sizes offered.
Atmosphere
The location is appreciated for its outdoor seating and relaxing environment, making it a popular spot for families and friends.
Mixed Experiences
While many had positive experiences, some customers reported issues with rude staff and unsatisfactory service during busy times.
- CAChris Agui3 days ago1.0Came with my girl to get vanilla ice cream, which I usually always get. I’m not a big ice cream guy, but when I do get ice cream, it’s vanilla all the way. Anyway, to cut to the point, I got my ice cream and it didn’t taste like vanilla; it tasted spoiled. I only took two small licks with the spoon to make sure I wasn’t going crazy and even told my girlfriend to try it, and she said, yeah, it doesn’t taste right. I went back and explained what happened, but they didn’t really help. The girl with the tattoos was there, and I asked if I could get another one, but I still had to pay. It’s not like I wanted to get free ice cream, I just wanted another flavor. I feel like the service could have been better, like helping me out or checking the temperature on the ice fridge, or maybe someone leaving the ice cream open at night because it 100% tasted spoiled.
- KYK YSep 27, 20255.0Great local business
- RSRyan SmithSep 10, 20255.0What else can y say this place is great
- RHRyan HirschensohnSep 8, 20255.0GIVE JACOB C A PROMOTION! He's kind, patient, and just excellent.
- SMStacey MooreAug 18, 20255.0Great service
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors can I find at Ben & Jerry’s in Saratoga Springs?
You can enjoy euphoric Ben & Jerry’s ice cream flavors served in the classic style from 1978, including freshly baked waffle cones, shakes, sundaes, and your favorite flavors.
What are the opening hours of Ben & Jerry’s ice cream shop in Saratoga Springs?
Ben & Jerry’s is open from 12:00 PM to 10:00 PM Monday through Thursday and Sunday, and from 12:00 PM to 11:00 PM on Fridays and Saturdays.
Where is Ben & Jerry’s located in Saratoga Springs?
Ben & Jerry’s is located at 34 Phila Street, Saratoga Springs, NY 12866, US.
Does Ben & Jerry’s offer curbside pickup and delivery services?
Yes, Ben & Jerry’s in Saratoga Springs offers curbside pickup services and you can place orders for delivery through their website.
What forms of payment are accepted at Ben & Jerry’s Saratoga Springs?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry’s Saratoga Springs have wheelchair accessible entrances and parking?
Yes, the shop has wheelchair accessible entrances and parking to accommodate all guests.
Are families and the LGBTQ community welcomed at Ben & Jerry’s Saratoga Springs?
Absolutely, Ben & Jerry’s welcomes families and LGBTQ customers warmly.
What nearby places of interest can visitors enjoy around Ben & Jerry’s Saratoga Springs?
Visitors can explore The Beehive Saratoga hair salon, Kaliber Fitness Studio gym, and Dance Fire Studio dance school, all located nearby for additional activities before or after your visit to Ben & Jerry’s.
Are there dining options near Ben & Jerry’s where customers can continue their outing?
Yes, nearby dining options include Park Side Eatery, Familiar Creature wine bar, and Nashville of Saratoga pub and restaurant for a diverse range of meals and drinks.
Where can customers park when visiting Ben & Jerry’s in Saratoga Springs?
Customers can use the Putnam Street Parking Lot located close to Ben & Jerry’s for convenient parking.