Brand Certified
Ben & Jerry's
4.3(488 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
34 Phila Street, Saratoga Springs, NY
12866, United States
Certified by Ben & Jerry's • Mar 01, 2026
(518) 584-3740
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/saratoga
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Saratoga Springs ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
4.3
488 reviews
5 stars
304
4 stars
105
3 stars
34
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
While many customers praised the delicious ice cream, there were complaints about spoiled flavors and inconsistency in quality.
Service Experience
Customer service received mixed reviews; some staff were described as friendly and helpful, while others were noted for being rude or inattentive.
Pricing Concerns
Several reviews mentioned that the ice cream is perceived as overpriced, especially for the portion sizes.
Variety and Availability
Customers appreciated the variety of flavors, but some noted that certain popular flavors were often out of stock.
- BKBetzy KennedyFeb 24, 20265.0Ben and Jerry's never disappoints. Delicious ice cream to top off our night.
- CAChris AguiNov 21, 20251.0Came with my girl to get vanilla ice cream, which I usually always get. I’m not a big ice cream guy, but when I do get ice cream, it’s vanilla all the way. Anyway, to cut to the point, I got my ice cream and it didn’t taste like vanilla; it tasted spoiled. I only took two small licks with the spoon to make sure I wasn’t going crazy and even told my girlfriend to try it, and she said, yeah, it doesn’t taste right. I went back and explained what happened, but they didn’t really help. The girl with the tattoos was there, and I asked if I could get another one, but I still had to pay. It’s not like I wanted to get free ice cream, I just wanted another flavor. I feel like the service could have been better, like helping me out or checking the temperature on the ice fridge, or maybe someone leaving the ice cream open at night because it 100% tasted spoiled.
- KYK YSep 27, 20255.0Great local business
- RSRyan SmithSep 10, 20255.0What else can y say this place is great
- RHRyan HirschensohnSep 8, 20255.0GIVE JACOB C A PROMOTION! He's kind, patient, and just excellent.
Brand Certified Facts from Ben & Jerry's
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Certified March 01, 2026Yext Knowledge Graph
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