McDonald's

3.4
596 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
569 Lake Flower Rd, Saranac Lake, NY
12983, United States

Hours

Reviews

3.4
596 reviews
5 stars
193
4 stars
120
3 stars
109
2 stars
57
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or stale items, while others enjoyed fresh and tasty meals.

Cleanliness

Concerns about cleanliness in the dining area and restrooms were frequently mentioned, with some customers noting dirty conditions.

Customer Experience

Several reviews highlighted poor customer service experiences, including unhelpful staff and lack of assistance with ordering.

Mobile Ordering

Mobile ordering and curbside pickup received positive feedback, although there were issues with order fulfillment.
  • FJ
    Floyd Horsler Jr
    Dec 19, 2025
    4.0
    They do pretty good at this location.
  • MD
    Marcus DeRosen
    Nov 30, 2025
    3.0
    Really slow for fast food. Like REALLY slow. But the food is usually good so it makes up for it.
  • JD
    John Doe
    Nov 23, 2025
    1.0
    Went to pick up mobile order placed 20 minutes prior to mcdonald’s breakfast ending, clicked i’m already here, and then when i finally went to get my order they told me it was 10:30 and they couldn’t make it. This mcdonald’s never fails to leave me curious on how these people keep their jobs, this mcdonald’s is filled with people who can’t even work a job that’s meant for them 😂.
  • ML
    Marley Logan
    Nov 23, 2025
    1.0
    I placed a mobile order for breakfast well before breakfast was over knowing they wouldn’t sell to me past 10:30 clicked im here on the app as i was leaving my house and got there at 10:29 and they told me I couldn’t get my order because they aren’t selling breakfast anymore. and if you live in saranac lake you know there is no where to eat in town.. and it wasn’t even 10:30!!! there is always something with this place smh
  • MM
    Michael Martin
    Oct 14, 2025
    4.0
    The app and curbside pickup works well. Staff are always friendly when delivering your order

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 569 Lake Flower Rd, Saranac Lake?

McDonald's is open daily from 7:00 AM to 10:30 PM.

Is there a drive-through service available and what are its hours at this McDonald's location?

Yes, the drive-through is open daily from 7:00 AM to 10:30 PM, allowing convenient access outside regular dine-in hours.