Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or stale items, while others enjoyed fresh and tasty meals.
Cleanliness
Concerns about cleanliness in the dining area and restrooms were frequently mentioned, with some customers noting dirty conditions.
Customer Experience
Several reviews highlighted poor customer service experiences, including unhelpful staff and lack of assistance with ordering.
Mobile Ordering
Mobile ordering and curbside pickup received positive feedback, although there were issues with order fulfillment.
FJ
Floyd Horsler Jr
Dec 19, 2025
4.0
They do pretty good at this location.
MD
Marcus DeRosen
Nov 30, 2025
3.0
Really slow for fast food. Like REALLY slow. But the food is usually good so it makes up for it.
JD
John Doe
Nov 23, 2025
1.0
Went to pick up mobile order placed 20 minutes prior to mcdonald’s breakfast ending, clicked i’m already here, and then when i finally went to get my order they told me it was 10:30 and they couldn’t make it. This mcdonald’s never fails to leave me curious on how these people keep their jobs, this mcdonald’s is filled with people who can’t even work a job that’s meant for them 😂.
ML
Marley Logan
Nov 23, 2025
1.0
I placed a mobile order for breakfast well before breakfast was over knowing they wouldn’t sell to me past 10:30 clicked im here on the app as i was leaving my house and got there at 10:29 and they told me I couldn’t get my order because they aren’t selling breakfast anymore. and if you live in saranac lake you know there is no where to eat in town.. and it wasn’t even 10:30!!! there is always something with this place smh
MM
Michael Martin
Oct 14, 2025
4.0
The app and curbside pickup works well. Staff are always friendly when delivering your order