Dunkin'

3.6
238 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sanborn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3821 Lockport Rd, Sanborn, NY
14132, United States

Hours

Reviews

3.6
238 reviews
5 stars
115
4 stars
29
3 stars
25
2 stars
26
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor communication from staff, often citing understaffing and language barriers.

Food Quality

Numerous reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, leading to dissatisfaction.

Cleanliness Concerns

Several customers expressed concerns about hygiene practices, including staff not wearing gloves and unsanitary conditions.

Mixed Customer Experience

While some customers praised the friendly staff and good coffee, many others had negative experiences, indicating inconsistency in service and product quality.
  • BC
    Brittany Campbell
    4 days ago
    1.0
    Every time I stop here they get my order wrong... And when I ask for it to be corrected they give me attitude.
  • RR
    Roger Reynolds
    Dec 10, 2025
    2.0
    Had absolutely no flavor at all!!
  • NA
    Nick Aguglia
    Dec 7, 2025
    1.0
    This is the worst location. Completely incompetent and rude. Avoid this location, not sure how they stay in business. I’m writing this after multiple terrible experiences here.
  • RG
    Refugio Gonzalez
    Nov 25, 2025
    1.0
    Horrible experience went through the drive-thru they completely got every coffee wrong that they forgot to add the muffins so we had to do a second transaction at the window now mind you this is 8:30 in the morning during the morning rush so the line was backed up all because these people cannot understand anything and they could barely even speak English on top of that I seen the lady making breakfast sandwiches with no gloves on fingering every piece of food sheets touched her nails were long she didn't have a hairnet on oh man what an unforgettable experience that I have to share dunkin' donuts really needs to screen who they let open franchises because the sanitation at this dunkin' donuts is horrendous. The worst part about it is the lady told me that if I wanted a second receipt I would have to pay $0.25 for it
  • JR
    John Rynkiewicz
    Oct 9, 2025
    5.0
    Love their coffee & bagels

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Sanborn, NY?

Dunkin' in Sanborn, NY is open daily from 5:00 AM to 7:00 PM.

What kind of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at this location.