Dunkin'

3.9
184 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint James, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
665 Middle Country Rd, Saint James, NY
11780, United States

Hours

Reviews

3.9
184 reviews
5 stars
91
4 stars
45
3 stars
14
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and mistakes with orders.

Food and Beverage Consistency

There are frequent complaints about inconsistent quality of food and beverages, particularly regarding coffee and donuts, with some customers receiving incorrect or stale items.

Cleanliness

The location is generally noted for being clean and well-maintained, although there are occasional reports of unsanitary conditions in the bathrooms.

Speed of Service

Many customers appreciate the quick service, although some have experienced slow service during busy times.

Customer Experience

Overall, customer experiences vary widely, with some expressing satisfaction and loyalty while others indicate they will not return due to negative interactions.
  • AA
    Andy
    Nov 14, 2025
    2.0
    The location itself is clean and well maintained, however my toasted bagel was not toasted what so ever and my coffee tasted like burnt paper
  • AP
    Anna Ponticelli
    Aug 24, 2025
    1.0
    Terrible service, food was terrible. Got charged for something I didn’t even order then never got a refund. Terrible overall.
  • SE
    Subarctic Electronic
    Aug 19, 2025
    5.0
    One of the most polite and patient Dunkin’s
  • AN
    Adam Nicoll
    Aug 12, 2025
    1.0
    Ordered an iced coffee around 8:40 ish and this was by far the WORST coffee i’ve ever had. I would rather drink water from a dog’s water bowl than have another sip of that coffee again. The lady who made my coffee needs to be retrained because that’s honestly embarrassing that someone can make a coffee that bad.
  • AA
    AntonioUrbano
    Jul 20, 2025
    4.0
    Typical Dunkin experience. That's a good thing 😊

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Saint James, NY?

Dunkin' in Saint James, NY is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.