Mixed reviews on food quality; while some customers enjoyed the burgers and onion rings, others criticized the overall taste and freshness, with some items described as subpar.
Service Speed
Service speed is inconsistent; some customers reported fast service while others experienced long waits and order mix-ups.
Staff Attitude
Staff friendliness varies; many customers praised individual employees for excellent service, but there were also complaints about rudeness and poor customer service.
Cleanliness
Cleanliness is a concern for some customers, with reports of dirty conditions and unkempt areas in the restaurant.
Ice Cream
Ice cream offerings, particularly Blizzards, received high praise, with many customers expressing satisfaction with the variety and quality.
JR
Jimothy Rickets
Oct 20, 2025
5.0
My burger jumped up and kissed me on the cheek. I will eat here again.
HM
Hash Man
Sep 19, 2025
5.0
Best burger π. I believe is better than other places πππ
JM
John Madden
Sep 13, 2025
5.0
The food was great and the staff was really fast with my food
DT
d teng
Aug 29, 2025
5.0
Burgers and Onion Rings are amazing. Soda machine could use a little more syrup. Fries and shrimp aren't that great. Sauces are amazing. Counterperson was polite. Food was served hot and fresh.
JN
JLC NBC
Jul 25, 2025
1.0
DQ burgers are the worst burgers on the planet cafeteria food in a high school or middle school is better what happened to the quality. It used to be good they clearly cut corners so badly that itβs not even edible. They should just stick to ice cream cause clearly they are not capable of making a decent hamburger and I mean disgusting.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries in a classic fast-food style.
What are the opening hours of Dairy Queen Grill & Chill?
The store is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and offers amenities such as booster seats and high chairs.
Can customers order online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are provided for customer use at the location.
Are there any nearby restaurants where I can explore different food options after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Toxic Wings (pizza), BETTY'S DELI (coffee shop and breakfast), KFC (chicken wings), Neopolitan Pizzeria, Lorenzo's Pizza, Luca Pizza, McDonald's, and Wendy's offering various fast food and dining options.
If I need car services near Dairy Queen Grill & Chill, where can I go?
Nearby automotive services include Easy Auto Leasing, Value My Vehicles, Audi of Smithtown, Precision Auto Works of LIC Smithtown, Goodyear Autotech, ASAP Auto Body, Competition BMW of Smithtown, BMW M Dealer, Genesis of Smithtown, Competition Subaru of Smithtown, Mercedes-Benz of Smithtown, and Advantage Honda.
How might I plan my visit to Dairy Queen Grill & Chill in combination with nearby local businesses?
You can enjoy a meal or dessert at Dairy Queen Grill & Chill, then visit nearby pizza places like Lorenzo's Pizza or Neopolitan Pizzeria, or get a coffee at BETTY'S DELI. If you need automotive assistance, several dealerships and repair shops like Easy Auto Leasing and Audi of Smithtown are nearby to help.