Dairy Queen Grill & Chill

4.0
221 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
594 Middle Country Rd, Saint James, NY
11780-3206, United States

Hours

Reviews

4.0
221 reviews
5 stars
119
4 stars
42
3 stars
22
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

The quality of food received varied significantly, with some customers enjoying the burgers and ice cream, while others criticized the food as subpar or inconsistent.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Ice Cream

The ice cream, particularly the Blizzards, received consistent praise for taste and quality.

Order Accuracy

There were multiple complaints about incorrect orders and poor handling of mistakes.
  • SM
    Setic Mister
    6 days ago
    5.0
    Excellent service and a warm atmosphere. Highly recommend!
  • LJ
    Lady J
    Nov 30, 2025
    1.0
    Always make a point of getting a Blizzard in the fall because they have amazing selections. Went in, ordered a large Pumpkin Pie. For the first time, I was incredibly disappointed. I ordered a large and the first 1/4 of the container was amazing. The rest was plain vanilla ice cream! Never going to this location again! Paid premium price for basic vanilla soft serve. Nope, no thank you!!
  • JR
    Jimothy Rickets
    Oct 20, 2025
    5.0
    My burger jumped up and kissed me on the cheek. I will eat here again.
  • HM
    Hash Man
    Sep 19, 2025
    5.0
    Best burger 🍔. I believe is better than other places 👍👍👍
  • JM
    John Madden
    Sep 13, 2025
    5.0
    The food was great and the staff was really fast with my food

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries in a classic fast-food style.

What are the opening hours of Dairy Queen Grill & Chill?

The store is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.