Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
The quality of food received varied significantly, with some customers enjoying the burgers and ice cream, while others criticized the food as subpar or inconsistent.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
Ice Cream
The ice cream, particularly the Blizzards, received consistent praise for taste and quality.
Order Accuracy
There were multiple complaints about incorrect orders and poor handling of mistakes.
SM
Setic Mister
6 days ago
5.0
Excellent service and a warm atmosphere. Highly recommend!
LJ
Lady J
Nov 30, 2025
1.0
Always make a point of getting a Blizzard in the fall because they have amazing selections. Went in, ordered a large Pumpkin Pie. For the first time, I was incredibly disappointed. I ordered a large and the first 1/4 of the container was amazing. The rest was plain vanilla ice cream! Never going to this location again! Paid premium price for basic vanilla soft serve. Nope, no thank you!!
JR
Jimothy Rickets
Oct 20, 2025
5.0
My burger jumped up and kissed me on the cheek. I will eat here again.
HM
Hash Man
Sep 19, 2025
5.0
Best burger 🍔. I believe is better than other places 👍👍👍
JM
John Madden
Sep 13, 2025
5.0
The food was great and the staff was really fast with my food
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries in a classic fast-food style.
What are the opening hours of Dairy Queen Grill & Chill?
The store is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and offers amenities such as booster seats and high chairs.
Can customers order online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are provided for customer use at the location.
Are there any nearby restaurants where I can explore different food options after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Toxic Wings (pizza), BETTY'S DELI (coffee shop and breakfast), KFC (chicken wings), Neopolitan Pizzeria, Lorenzo's Pizza, Luca Pizza, McDonald's, and Wendy's offering various fast food and dining options.
If I need car services near Dairy Queen Grill & Chill, where can I go?
Nearby automotive services include Easy Auto Leasing, Value My Vehicles, Audi of Smithtown, Precision Auto Works of LIC Smithtown, Goodyear Autotech, ASAP Auto Body, Competition BMW of Smithtown, BMW M Dealer, Genesis of Smithtown, Competition Subaru of Smithtown, Mercedes-Benz of Smithtown, and Advantage Honda.
How might I plan my visit to Dairy Queen Grill & Chill in combination with nearby local businesses?
You can enjoy a meal or dessert at Dairy Queen Grill & Chill, then visit nearby pizza places like Lorenzo's Pizza or Neopolitan Pizzeria, or get a coffee at BETTY'S DELI. If you need automotive assistance, several dealerships and repair shops like Easy Auto Leasing and Audi of Smithtown are nearby to help.