I’m confused.
Why in an empty restaurant should a customer be ignored. Wait more than 5 min and then have to ask someone to come help them when they’re waiting AT THE REGISTER
The staff wasn’t outright rude more nonplussed to be employed and serving a customer
Perhaps I’m just old 🤦♂️🤬🤬🤬
And I’m fairly certain my blizzard wasn’t presented inverted
The big issue for me is this is the second time in about 6 weeks that I went here and got the same treatment. I thought it was an anomaly. But now I’m certain it’s poor management and lousy customer care.
JC
Joseph C
Mar 19, 2026
1.0
Rude workers, unprofessional
SM
Setic Mister
Jan 6, 2026
5.0
Excellent service and a warm atmosphere. Highly recommend!
WT
Why Tho
Nov 30, 2025
1.0
Always make a point of getting a Blizzard in the fall because they have amazing selections. Went in, ordered a large Pumpkin Pie. For the first time, I was incredibly disappointed. I ordered a large and the first 1/4 of the container was amazing. The rest was plain vanilla ice cream! Never going to this location again! Paid premium price for basic vanilla soft serve. Nope, no thank you!!
KK
Kar
Nov 10, 2023
5.0
I try not to go to fast food places often, but OMG!
..Forget Wendy's or even Sonic! This DQ has me hooked! They make the most Amazing hamburgers!! They look just like the burgers I would make at home. And if you order the deluxe, it is just awesomely filled to the hilt! I don't always have fresh tomatoes, onions, slices of cheese, lettuce, yummy pickles & mayo, etc. in the house. (and oftentimes- I Don't feel like breaking out the BBQ & cooking)!! Every time we go there, I have an Awesome hamburger.
... It is a difficult decision though.. because their Honey BBQ boneless chicken strips are just SO GOOD, too.
Tough decision,
the cheeseburger always wins..
Also the chicken strips are FAR Better and far Less $ than Miller's Ale House. You get so much more chicken, covered in sauce (if That's what you want) & it's about a third of the price of Millers in Lake Grove 😬
Today I ordered from a young man who has been with DQ for over 3 years. You would have thought he was the owner. He was Very enthusiastic, he knows every single thing by heart!
That's the kind of person/employee that you want to keep and take Good care of.
He is also a very nice person.
Thanks for the excellent service and for the "better than normal" fast food! 😁
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries in a classic fast-food style.
What are the opening hours of Dairy Queen Grill & Chill?
The store is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and offers amenities such as booster seats and high chairs.
Can customers order online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their website.
Does Dairy Queen Grill & Chill offer outdoor seating?
Yes, there is outdoor seating available at Dairy Queen Grill & Chill.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, restrooms are provided for customer use at the location.
Are there any nearby restaurants where I can explore different food options after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Toxic Wings (pizza), BETTY'S DELI (coffee shop and breakfast), KFC (chicken wings), Neopolitan Pizzeria, Lorenzo's Pizza, Luca Pizza, McDonald's, and Wendy's offering various fast food and dining options.
If I need car services near Dairy Queen Grill & Chill, where can I go?
Nearby automotive services include Easy Auto Leasing, Value My Vehicles, Audi of Smithtown, Precision Auto Works of LIC Smithtown, Goodyear Autotech, ASAP Auto Body, Competition BMW of Smithtown, BMW M Dealer, Genesis of Smithtown, Competition Subaru of Smithtown, Mercedes-Benz of Smithtown, and Advantage Honda.
How might I plan my visit to Dairy Queen Grill & Chill in combination with nearby local businesses?
You can enjoy a meal or dessert at Dairy Queen Grill & Chill, then visit nearby pizza places like Lorenzo's Pizza or Neopolitan Pizzeria, or get a coffee at BETTY'S DELI. If you need automotive assistance, several dealerships and repair shops like Easy Auto Leasing and Audi of Smithtown are nearby to help.
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