Dunkin'

3.5
277 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rotterdam, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1128 Duanesburg Rd, Rotterdam, NY
12306, United States

Hours

Reviews

3.5
277 reviews
5 stars
116
4 stars
48
3 stars
34
2 stars
16
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times even when few customers were present.

Staff Attitude

Many reviews highlighted rude or unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Cleanliness

Some customers noted that the interior was clean, but there were also complaints about unsanitary conditions and dirty floors.

Product Availability

Several customers mentioned that the store was often out of popular items, particularly donuts, leading to frustration.

Food Quality

While some customers enjoyed the food, others reported issues with incorrect orders and poor food quality.
  • HH
    Harsimrat
    3 days ago
    1.0
    The girl at the register was very disrespectful and gave me a cold coffee when i ordered extra hot i got 2 egg cheese mcmuffins she only gave me one and it was very hard and cold
  • BL
    Becky Lape
    Oct 25, 2025
    1.0
    Worst Dunkin ever. Took 20 mins in the drive thru for ONE breakfast sandwich.
  • KM
    Kirk Mitchell
    Sep 26, 2025
    1.0
    Slowest dunkin I’ve been to and as others have said just rude
  • AB
    Aiden Bruce
    Aug 1, 2025
    2.0
    Did a mobile order 5 mins down the road when i arrived I was the only person. Food still took a decent amount and was made wrong. Even though I did it on the app.
  • JP
    john p
    Jul 10, 2025
    1.0
    When I arrived at six thirty p m, there was no donuts at all out all of the drinks were on the counter in little pictures where bugs and other debris could get into when asking. If there were any donuts left, the person that works, that was very rude. I would not recommend going to this Dunkin' Donuts.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rotterdam, NY?

Dunkin' in Rotterdam, NY is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.