Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rotterdam, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
254 reviews
5 stars
121
4 stars
51
3 stars
29
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with many experiencing rude staff and long wait times.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders, especially with mobile orders.
Food Quality
Several customers noted that food items were often served cold or burnt, and there were complaints about the freshness of donuts and bagels.
Manager Behavior
The behavior of management, particularly a specific manager, received negative feedback for being unprofessional and unsupportive towards staff.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items, indicating that experiences can vary.
- ASalberta satterleeOct 1, 20252.0Just a suggestion while working with food they should be wearing hair nets
- SBShauna BaldwinSep 7, 20251.0The dunking donuts in Rotterdam, 135 W Campbell Ave- Tracey the manager was just awful to her employees. She was screaming and belittling them in front of customers. The girls and young man working were doing their jobs smiling and working hard. I was disgusted and disappointed by Tracey’s behavior.
- JCJames CarterSep 5, 20251.0Repeatedly given hot coffee with the lid not secured. Convenient location for me when I'm not wearing the coffee and getting it all over my car. Not returning.
- JJJamari JamiesonAug 31, 20251.0I had ordered a Frozen match drink with 2 swirls of vanilla and a shot of vanilla with oatmilk and it felt like it was overloaded with more vanilla and my 6 donuts ordered were never received but thanks to Uber I was able to get my money back for that and I also bought the 2 everything bagel bites if was alright ( Was kinda upset the donuts didn't get here with my order because my client and their family was kinda hoping for some Dunkin )
- BTB. ThayerAug 21, 20251.0How does a location not have Boston Cream donuts? Was there at 9 am today and not even a slot on the rack for them.
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' in Rotterdam, NY?
Dunkin' in Rotterdam, NY is open daily from 4:00 AM to 6:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are some of the specialty items served at this Dunkin' location?
This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' in Rotterdam, NY?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What holiday drinks are currently featured at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What nearby restaurants can I visit before or after grabbing a coffee at Dunkin'?
You can visit Jersey Mike’s Subs, a sandwich and fast food restaurant, which is located nearby for a meal or quick snack alongside your Dunkin' visit.
Are there any nearby nature attractions to check out when visiting Dunkin' in Rotterdam?
Yes, the Great Flats Nature Trail and Via Aquarium are nearby attractions where customers can enjoy nature and aquatic exhibits before or after their visit to Dunkin'.
What financial services are located near Dunkin' in Rotterdam?
Trustco Bank is nearby, offering banking, installment loans, and mortgage broker services, which may be convenient to visit along with Dunkin'.
Does the Dunkin' location in Rotterdam serve breakfast and lunch meals?
Yes, this Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings any time of day.