McDonald's

3.8
2069 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
244-10 Merrick Blvd, Rosedale, NY
11422, United States

Hours

Reviews

3.8
2,069 reviews
5 stars
865
4 stars
501
3 stars
301
2 stars
133
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiences of incorrect orders and long wait times.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Some customers noted that the location appeared clean, while others reported unsanitary practices among staff.

Customer Experience

Several reviews highlighted a lack of attentiveness from staff, leading to a negative overall customer experience.

Management Response

While some customers praised management for good service, many others criticized the staff's performance and lack of training.
  • BL
    Buy Luxurious
    Nov 17, 2025
    2.0
    ⭐ My Review of This McDonald’s (Visited at 1 PM Today) I stopped by this McDonald’s around 1 p.m., and unfortunately my experience was disappointing from the moment I walked in. 1. Restrooms Locked The bathrooms were locked, which already gives you a feeling that something is not right in the area. I had to ask for the code, and while the worker gave it to me, it shouldn’t be this difficult for a basic facility. It immediately sets the tone that this location struggles with order and safety. 2. Poor Quality Food Preparation – Especially the Fish I ordered a Double Filet-O-Fish (Alaskan cod), and it was not fried properly at all. A fish sandwich cannot be served half-cooked — it’s not like beef or pork where slight undercooking is common. Fish must be cooked thoroughly, otherwise it’s unsafe. When I opened it, water was literally coming out of the fish, and it tasted soggy and improperly handled. Completely unacceptable. 3. Lack of Care and Professionalism The saddest part is the attitude. You don’t feel respect or responsibility from the staff. I didn’t even want to return it because I honestly felt uncomfortable — like if I complained, something worse might happen to my food. That’s how low the standards felt here. McDonald’s is supposed to be a place where many people begin their careers, especially new immigrants trying to build a life in America. It should represent professionalism, consistency, and respect. This location fails at that. Please — fry the Alaskan cod properly, maintain basic standards, and treat customers with care. This should not happen at a major chain restaurant.
  • MT
    Maty Thioune
    Oct 5, 2025
    5.0
    My kids love McDonald's
  • DT
    Donald Taylor
    Oct 3, 2025
    5.0
    Best place good service,love to stop here good service,but they need to make sure Customer has every thing they need in bag to enjoy their food,salt,pepper,ect,but the staff is great over there 🤗👍
  • NN
    Nessa Babi (nessababi93)
    Sep 24, 2025
    1.0
    Told me to wait to the side to bring me my food and they never came back out to bring it to me.
  • HN
    Hairy P Nez
    Sep 13, 2025
    1.0
    gun deals going on in the parking lot says on the local news

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rosedale, NY?

McDonald's in Rosedale, NY is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, it offers delivery services including same-day and no-contact delivery.