Dunkin'

3.7
82 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roosevelt, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
509 Nassau Rd, Roosevelt, NY
11575, United States

Hours

Reviews

3.7
82 reviews
5 stars
43
4 stars
11
3 stars
6
2 stars
5
1 star
17
  • SD
    Shayena Donaldson-Fortune
    Nov 14, 2025
    1.0
    Upon entry 3 ladies working behind the counter all looked at me. No one greeted me. One person put her head down. One that was on the floor cleaning looked up and asked if I ordered after 5 min. I said no thank you it doesn't seem like they are open for business. Don't waste your time even going inside terrible customer service. I did not even order as I did not feel welcomed.
  • CG
    Cyril Guichard
    Nov 4, 2025
    2.0
    While three other staff walked around, only one person at the register taking and filling walk in orders and not very friendly at that...will definitely not be returning at this location.
  • TA
    Totally_ Ally
    Sep 29, 2025
    2.0
    The food here is good i cant lie but the customer service is actually horrible, i work in customer service and so i know how things are sometimes but why am i waiting in the drive thru for 20 minutes just for two small things..? And the girl there just said “give me a second because something happened” like what? re train your employees (at least the afternoon ones because the morning ones are okay)
  • TB
    Talia Burton
    Sep 20, 2025
    1.0
    Terrible customer service all the employees need to re-trained in greeting customers and customer service.
  • JA
    Jennifer Alves
    Sep 13, 2025
    1.0
    Do not go to this Dunkin Donuts if you want them to change your order because it’s not how you normally receive ordering the same coffee for 3 years now. I only went because my location that I have been going to for 17 years is closed. But they are quick to jump on an attitude when you ask them to fix the coffee that you request the same way and to top it off they don’t recognize there customers and accuse you of being someone else who apparently does it often. I paid for it then you should be able to fix it. Other Dunkin Donuts in Freeport never have an issue with fixing. Last time I will go there!

Frequently Asked Questions About Dunkin'

What are Dunkin's hours of operation at 509 Nassau Rd, Roosevelt, NY?

Dunkin' is open daily from 5:00 AM to 9:00 PM at 509 Nassau Rd, Roosevelt, NY.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.