Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Rome, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rome, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,036 reviews
5 stars
438
4 stars
285
3 stars
148
2 stars
67
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned cold, improperly prepared, or unsatisfactory food quality, including missing items and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unsanitary conditions in the dining area and kitchen.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with some customers experiencing poor service and unprofessional behavior.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received.
- MJMike Jenson6 days ago5.0Best place with awesome taste
- MWMichelle WigginsNov 14, 20255.0The chili was excellent and fresh!
- SDsteve daviesOct 29, 20251.0Paid with a $50.00, complete chaos. Do not recommend using anything larger than a $5.00 to avoid making the employees count numbers larger than 1.
- CVChuck VanderworkenOct 16, 20251.0Thanks for the long piece of hair in my food. And the wait for one meal. On 10/16/25
- CWCorie WilliamsSep 26, 20251.0Not happy 5 people ahead of me waiting for food in drive through says 10 min wait ridiculous !!!!!
Frequently Asked Questions About Wendy's
Is 593 Rome Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rome, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rome, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 339-4550.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 593 Rome Wendy’s serve breakfast?
Yes, this Wendy’s location in Rome, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Rome, NY?
The Wendy's in Rome, NY drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Rome, NY serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Rome?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available; check availability in your area through the Wendy's app or order.wendys.com by entering your address.
How can I provide feedback or contact Wendy's at 401 Erie Blvd?
You can call (315) 339-4550, visit Wendy's contact page for live chat, or complete their Customer Satisfaction Survey online.
Where can I view the menu and pricing for Wendy's in Rome?
Menu and pricing details are available at menu.wendys.com and order.wendys.com for this location.
Are there any other fast food restaurants nearby?
Yes, Burger King and another Wendy's are located nearby, offering alternative dining options.
What nearby stores can I visit for pharmacy or convenience items?
Rite Aid, which serves as a pharmacy, drugstore, and convenience store, is near Wendy's at 401 Erie Blvd.
Are there any notable attractions or services close to Wendy's Rome?
Nearby places include Pawn Stars pawn shops, Western Union for money transfer, and Smith Post #24 Baseball stadium, offering shopping, financial services, and entertainment.
What are the dining options available at Wendy's Rome?
Wendy's offers fast food including burgers with fresh, never frozen beef, natural cut fries, chicken nuggets, fresh salads, Frosty desserts, and Baconator sandwiches.