Brand Certified
Wendy's
3.9(1049 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
401 Erie Blvd, Rome, NY
13440, United States
Certified by Wendy's • Mar 01, 2026
(315) 339-4550
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ny/rome/401-erie-blvd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Rome, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rome, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
1,049 reviews
5 stars
439
4 stars
286
3 stars
153
2 stars
70
1 star
101
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently mentioned slow service, particularly in the drive-thru and during busy hours.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and restrooms.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared meals.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unprofessional behavior.
- BFBonnie Flansburg5 days ago1.0This place is one of the most disgusting places I have ever been. It is filthy top to bottom, lost my appetite. Health inspectors should shut it down.
- MPMike PrestonJan 30, 20264.0Need to fix parking lot
- JEjosh eberlyJan 20, 20262.0It's unbelievable how no one can seem to get an order right at all damn near every single time I go here something is wrong with my order
- RWRuss WightmanJan 17, 20263.0Food and service is great, like the chicken tenders as well as my usual chicken sandwich, frosty and garlic parm chicken nuggets. The only concern I have are the restrooms, sometimes the automated touchless flushers are out of order, I have talked to the cash till staff twice about this....I hope they find a permanent solution to this soon, or this fast food place will flush more than $ and customers away.....I have 0 plumbing experience and appreciate both the staff and food, but would like to be able to return again without this happening.
- AMAlfonso MendiolaDec 22, 20252.0Slow service
Frequently Asked Questions About Wendy's
What are the drive-thru hours at Wendy's in Rome, NY?
The Wendy's in Rome, NY drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Rome, NY serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Rome?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy's location?
Delivery is available; check availability in your area through the Wendy's app or order.wendys.com by entering your address.
How can I provide feedback or contact Wendy's at 401 Erie Blvd?
You can call (315) 339-4550, visit Wendy's contact page for live chat, or complete their Customer Satisfaction Survey online.
Where can I view the menu and pricing for Wendy's in Rome?
Menu and pricing details are available at menu.wendys.com and order.wendys.com for this location.
Are there any other fast food restaurants nearby?
Yes, Burger King and another Wendy's are located nearby, offering alternative dining options.
What nearby stores can I visit for pharmacy or convenience items?
Rite Aid, which serves as a pharmacy, drugstore, and convenience store, is near Wendy's at 401 Erie Blvd.
Are there any notable attractions or services close to Wendy's Rome?
Nearby places include Pawn Stars pawn shops, Western Union for money transfer, and Smith Post #24 Baseball stadium, offering shopping, financial services, and entertainment.
What are the dining options available at Wendy's Rome?
Wendy's offers fast food including burgers with fresh, never frozen beef, natural cut fries, chicken nuggets, fresh salads, Frosty desserts, and Baconator sandwiches.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website