Taco Bell

4.0
1161 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1164 Erie Blvd West in Rome. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1164 Erie Blvd West, Rome, NY
13440, United States

Hours

Reviews

4.0
1,161 reviews
5 stars
584
4 stars
278
3 stars
150
2 stars
63
1 star
86

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others noted poor service and long wait times.

Food Quality

While some customers enjoyed the food, others mentioned declining quality and issues with temperature and preparation.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant and the condition of the parking lot.

Wait Times

Customers frequently complained about long wait times, particularly in the drive-thru, affecting their overall experience.
  • HF
    Heather Fox
    Nov 8, 2025
    5.0
    I get out of work late and sometimes Taco Bell is the only place open. Any time I have ever had an issue the manager, Marshall Has gone above and beyond to fix it. He has a very positive attitude . Prior to becoming a nurse I worked in the fast food industry and I know how hard it can be.
  • LM
    Linda Mercado
    Nov 1, 2025
    4.0
    Love taco bell at lunch
  • HA
    H A
    Oct 22, 2025
    1.0
    I received only half an order of my loaded beef nachos. My chicken quesadilla was super small and bland. This location also ALWAYS forgets your hot sauce.. $15 for a fast food meal and I’m still hungry
  • BB
    Bryant Brownell
    Oct 22, 2025
    1.0
    Nothing better than putting in an online order 10 minutes before you get to the store to be told it’s going to be another 20 minutes for the food to be made because “they couldn’t hear anything in the back office” all the Taco Bell’s in and around central NY are complete trash. Decent tasting food but absolutely horrific customer service. Nothing is done timely. Watching them toss bags in the boiler and then take off to the back office to ignore orders coming in from the app or drive thru is just terrible. How these businesses stay afloat is beyond me. Why bother offering breakfast if it takes 40 minutes to make food??!? Time to boycott all these businesses until they get their act together. Find people with drive and ambition. After waiting for all that time I got a breakfast Crunchwrap smaller than my hand, and looks like crap. What a waste of time and money
  • TW
    Todd Walker
    Oct 19, 2025
    2.0
    Lame overpriced tacos poor service

Frequently Asked Questions About Taco Bell

What are the main operating hours for Taco Bell at 1164 Erie Blvd West?

Taco Bell at 1164 Erie Blvd West is open daily from 7:00 AM. Monday through Thursday and Sunday close at 1:00 AM, while Friday and Saturday close at 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service with hours matching the main restaurant hours.