Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1164 Erie Blvd West in Rome. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others noted poor service and long wait times.
Food Quality
While some customers enjoyed the food, others mentioned declining quality and issues with temperature and preparation.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant and the condition of the parking lot.
Wait Times
Customers frequently complained about long wait times, particularly in the drive-thru, affecting their overall experience.
HF
Heather Fox
Nov 8, 2025
5.0
I get out of work late and sometimes Taco Bell is the only place open. Any time I have ever had an issue the manager, Marshall Has gone above and beyond to fix it. He has a very positive attitude . Prior to becoming a nurse I worked in the fast food industry and I know how hard it can be.
LM
Linda Mercado
Nov 1, 2025
4.0
Love taco bell at lunch
HA
H A
Oct 22, 2025
1.0
I received only half an order of my loaded beef nachos. My chicken quesadilla was super small and bland. This location also ALWAYS forgets your hot sauce.. $15 for a fast food meal and I’m still hungry
BB
Bryant Brownell
Oct 22, 2025
1.0
Nothing better than putting in an online order 10 minutes before you get to the store to be told it’s going to be another 20 minutes for the food to be made because “they couldn’t hear anything in the back office” all the Taco Bell’s in and around central NY are complete trash. Decent tasting food but absolutely horrific customer service. Nothing is done timely. Watching them toss bags in the boiler and then take off to the back office to ignore orders coming in from the app or drive thru is just terrible. How these businesses stay afloat is beyond me. Why bother offering breakfast if it takes 40 minutes to make food??!? Time to boycott all these businesses until they get their act together. Find people with drive and ambition.
After waiting for all that time I got a breakfast Crunchwrap smaller than my hand, and looks like crap. What a waste of time and money
What are the main operating hours for Taco Bell at 1164 Erie Blvd West?
Taco Bell at 1164 Erie Blvd West is open daily from 7:00 AM. Monday through Thursday and Sunday close at 1:00 AM, while Friday and Saturday close at 2:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, this Taco Bell location offers drive-through service with hours matching the main restaurant hours.
Can I order food online for pickup or delivery from this Taco Bell?
Yes, you can order online through their website or mobile app for pickup or delivery at this location.
What types of payment does Taco Bell at 1164 Erie Blvd West accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is breakfast available at this Taco Bell location?
Yes, breakfast is served here along with lunch, dinner, and dessert options.
Does this Taco Bell offer vegetarian menu options?
Yes, vegetarian options are available as Taco Bell is listed as a vegetarian-friendly restaurant.
Is there seating available if I want to dine in at this Taco Bell?
Yes, seating is available inside the restaurant for dine-in customers.
What nearby restaurants can I visit for additional dining options?
Nearby options include McDonald's for classic fast food, Nicky Doodles for American fare and ice cream, and Giovanni Big Pizza for Italian cuisine.
Are there convenient places nearby to grab coffee or donuts before or after visiting Taco Bell?
Yes, Dunkin' and Dippin Donuts are nearby for coffee and donuts, perfect for a quick snack alongside your Taco Bell meal.
Can I combine a visit to Taco Bell with some local shopping or errands?
Absolutely, Westgate Plaza shopping center and stores like Big Lots and Tractor Supply Co. are close by for your shopping needs.