Subway

4.0
156 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rome Subway® Restaurant at 1213 Erie Blvd West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1213 Erie Blvd West, Rome, NY
13440, United States

Hours

Reviews

4.0
156 reviews
5 stars
83
4 stars
33
3 stars
18
2 stars
6
1 star
16
  • DD
    Damion
    Nov 16, 2025
    3.0
    Workers just don't care about how well there doing. Food is great tho.
  • AH
    Amber Hannibal
    Jun 25, 2025
    1.0
    We stood at the counter easily for 10 minutes while 3 employees worked on one mobile order without them even acknowledging us. Both of us ordered whole sweet onion chicken subs toasted and once we finally sat down in the store to eat, the chicken was still frozen. I brought it to the employees' attention and his response was at first to just stare at me. Then stated "I guess I can remake it" I told him I just wanted it warmed up so the chicken wasn't frozen. He microwaved it for a few seconds and handed it back to me with the chicken still cold. My fiancé's chicken was cold as well, but he isn't one to complain to employees. I asked the employee for the managers name so that way I could call and state what had happened, and he said it was against company policy to provide a name... Even though they all wear name tags... As we were leaving the store a lady came in and went up to the counter stating that there were hardly any cold cuts on her sub. The lack of customer service, the mannerism, and unprofessionalism is outrageous. The food here obviously isn't cheap and yes, I would like my $14 sub without frozen chicken and without it having to be a fight to have it made properly. It also does not take 3 employees to do one mobile order.
  • BB
    Banana
    Jun 2, 2025
    2.0
    No Jaden, you don’t need to do 3 different online orders before getting to the in-store customers while the other idiot played on his phone in the corner! Hope this helps 💞
  • AB
    A Brown
    Aug 16, 2024
    3.0
    $6.99 footlongs for August... Not here in Rome.
  • TW
    Teana Waterman
    Aug 18, 2023
    5.0
    The subway crew really came through for us yesterday. We had a special request for the to fill in half hours time and they did it. My team really appreciated it! Thank you soooo much!!!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1213 Erie Blvd West in Rome, NY?

Subway at 1213 Erie Blvd West in Rome, NY is open every day from 9:00 AM to 9:00 PM.

What meal options does Subway offer at this location?

Subway serves breakfast, lunch, and dinner with options including Footlongs, 6-inch sandwiches, wraps, and salads, all made with fresh ingredients.