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McDonald's

3.5
(1088 reviews)
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Business Details

1150 Erie Blvd W, Rome, NY
13440, United States
(315) 339-2200
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 Erie Blvd W, Rome, NY
13440, United States

Hours

Reviews

3.5
1,088 reviews
5 stars
375
4 stars
233
3 stars
201
2 stars
105
1 star
174

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service was often described as rude or unprofessional, with several customers noting poor attitudes from staff.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, soggy, or poorly prepared items.

Speed of Service

While some customers appreciated fast service, many others experienced long wait times and delays.
  • MM
    Michelle Miller
    Feb 19, 2026
    5.0
    I went there for the shamrock shake and fries. I will not eat any burgers there. I only go there for their shakes, fries, mcflurries, drinks, and ice cream when the ice cream machine wants to work.
  • AY
    A T C H A N the youtuber
    Feb 10, 2026
    2.0
    Always something wrong with orders, forgetting something. But i get it. Its hard to read an order receipt and place the correct items in the bag. As the saying goes, they always mess you at the drive-tru
  • GE
    Gemma Evans
    Jan 17, 2026
    3.0
    It’s has always messed up my family’s orders every time
  • AB
    Alisa Bleichert
    Jan 6, 2026
    5.0
    I go there every day LOL I get a large milkshake and the Buffalo bills Mafia box
  • TM
    Trey Mills
    Jan 4, 2026
    1.0
    Went to drive thru around 8pm. Only 1 other car there. Drive thru attendant was rude and not welcoming at all. Then told us to pull up to window 1 knowing it was closed and then laughed about it when we pulled up to the 2nd window. Handed our drinks out and the frappe caramel was all over the side because as excited as he was to work tonight hes obviously lazy too. When we got our food the burger was put in the bag sideways and the 2 medium fries were very obviously just dumped in the bag. The only good thing I can say about this 5 minute experience is that it was only a 5 minute experience. That guy needs to find another job or just stay inside, hes obviously not cut out for the service industry, he should also be told to grow up some if he intends to keep any job in his foreseeable future.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1150 Erie Blvd W in Rome, NY?

McDonald's is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available 24/7 at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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