McDonald's

3.5
1082 reviews
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Business Details

1150 Erie Blvd W, Rome, NY
13440, United States
(315) 339-2200
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 Erie Blvd W, Rome, NY
13440, United States

Hours

Reviews

3.5
1,082 reviews
5 stars
371
4 stars
233
3 stars
200
2 stars
104
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the dining area and bathrooms, with trash and dirty tables being common complaints.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, soggy, or improperly prepared items.

Staff Attitude

Several reviews noted rude or unhelpful staff, contributing to a negative dining experience.

Positive Experiences

Despite the issues, some customers praised the fast service and friendly staff at certain times, indicating that experiences can vary.
  • AB
    Alisa Bleichert
    6 days ago
    5.0
    I go there every day LOL I get a large milkshake and the Buffalo bills Mafia box
  • TM
    Trey Mills
    Jan 4, 2026
    1.0
    Went to drive thru around 8pm. Only 1 other car there. Drive thru attendant was rude and not welcoming at all. Then told us to pull up to window 1 knowing it was closed and then laughed about it when we pulled up to the 2nd window. Handed our drinks out and the frappe caramel was all over the side because as excited as he was to work tonight hes obviously lazy too. When we got our food the burger was put in the bag sideways and the 2 medium fries were very obviously just dumped in the bag. The only good thing I can say about this 5 minute experience is that it was only a 5 minute experience. That guy needs to find another job or just stay inside, hes obviously not cut out for the service industry, he should also be told to grow up some if he intends to keep any job in his foreseeable future.
  • DB
    Dennis Barretta
    Dec 7, 2025
    4.0
    Fast service
  • MD
    Mary DePasquale
    Nov 16, 2025
    5.0
    Breakfast
  • BF
    Beth Fitzgerald
    Oct 21, 2025
    1.0
    Got the fish meal and could not even eat tasted extremely weird. They were extremely slammed so I understand they did everything they could at the timely fashion that was given to them The atmosphere everything seems sticky they were out of large covers for the drinks I had to go and ask if they had ones back there. They're also was rubbish on the ground. The only thing that was a good experience was I got Monopoly pieces
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1150 Erie Blvd W in Rome, NY?

McDonald's is open 24 hours every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available 24/7 at this location.