Domino's Pizza

3.9
453 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Rome? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 113 Erie Blvd West .

Location

Domino's Pizza
113 Erie Blvd West, Rome, NY
13440, United States

Hours

Reviews

3.9
453 reviews
5 stars
240
4 stars
81
3 stars
47
2 stars
23
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, poor customer service, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked pizzas, lack of cheese, and unsanitary conditions.

Positive Staff Feedback

Despite the issues, several customers praised the friendly and helpful staff, especially during busy times.

Delivery Problems

Numerous complaints were made about cold food upon delivery and missing items from orders.

Mixed Experiences

While some customers enjoyed their food and had positive experiences, others expressed disappointment and frustration with their orders.
  • MD
    Mary DePasquale
    Nov 16, 2025
    5.0
    Awesome!!
  • J
    - “‪j.p‬”
    Nov 13, 2025
    1.0
    This Domino’s is absolutely disgusting. Every time I walk in, there are people hanging around the lobby who clearly aren’t even customers, and the employees just let it happen. At one point, I literally watched someone sitting at a table with a bag of white powder out in the open, snorting it, right there in the lobby. And the staff acted like it was totally normal. Seriously — where is any police presence in this plaza? How is this allowed to happen? And as if that wasn’t enough, none of the employees wear gloves while handling food. The whole place feels dirty and completely unmanaged, like it’s just a free-for-all for whoever wanders in. To top it off, my order was delayed by 45 minutes. The tracker kept pushing the time back again and again, like nobody had any clue what they were doing. This place needs a complete overhaul or to be shut down entirely. Absolutely unacceptable.
  • FG
    Frank Gushue
    Nov 4, 2025
    3.0
    About what you'd expect. Need clean the parking lot up
  • AD
    Alan Darling
    Nov 3, 2025
    1.0
    I have been going to this specific domino's for over a year, and if I can give any advice, do NOT come in or order from here at night! they make you wait at least 20 min ranging to over an hour longer than they originally say it will take and they're quick to give you every excuse under the sun, most the delivery people I've had have been rude and aggressive even though they are the ones who took a half hour longer. I just had to pay for food that I can't eat because I have to be leaving work now. I was told 40 minutes and it's been over an hour! Now the day shift? Always been just fine. Never had an issue, always on time and kind. But the night shift is abysmal and has lost domino's a customer in me for the foreseeable future, if not permanently. Utterly disappointed.
  • TT
    Thomas
    Aug 26, 2025
    1.0
    I went to Rome domino’s because it’s closest to me I get there to order pizza and cheese bread for them to not wash their hands and have a runny nose whipping there nose on their hands and then making the food after which is so nasty so I complained about to them and every since they’ve been having real bad attitudes and it happened more than once there the worst people ever also there was a time the guy tried making my food with blood dripping down his arm nasty people out there they should be getting different employees for Rome ny dominos and make them where hair and beard nets and be more sanitized

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Rome offer?

Domino's Pizza in Rome offers Specialty Pizzas as well as build-your-own options on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the opening hours for Domino's Pizza in Rome?

Domino's Pizza is open from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.