Business Details
About
Coffee ShopCafeRestaurant
7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.8
310 reviews
5 stars
288
4 stars2
3 stars4
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and fast service, there were significant complaints about inconsistent service and management issues, particularly at certain locations.
Drink Consistency
Several reviews highlighted issues with drink preparation and consistency, with some customers receiving incorrect or poorly made drinks.
Atmosphere
The atmosphere was generally described as friendly and upbeat, although some customers noted issues with noise levels and cleanliness.
Employee Performance
Employees received high praise for their friendliness and helpfulness, but there were also mentions of inadequate training and management support.
Customer Experience
Overall, customer experiences varied widely, with many expressing loyalty and satisfaction, while others reported significant frustrations with wait times and service quality.
- BSBrad SchaeferOct 30, 20251.0Waited 15 minutes when i was only the 2nd car in line and when i asked what took so long, the manager said “i have new employees and they are practicing “. Clearly they were practicing because the drink was made wrong and tasted awful. Pretty said when you have new employees practicing making $8 drinks. Not good for business
- EKEmily KaayaOct 25, 20253.0Make sure you know what you want ahead of time There is no menu and when I told the person taking my order it was my first time she got annoyed that I didn't know what I wanted. She begrudgingly got me a menu but I felt very rushed to just place my order. Also the menu had no prices but a medium drink was almost $7 and then the lady basically pushed the tablet in my car asking for a tip. Not an experience worth repeating, I'll stick to Dunkin or Starbucks.
- KWKristy WilsonOct 24, 20251.0This 7 brew needs to take some pointers from the New Hartford location. Have been waiting in line for 20 minutes. When we got to the front to get the coffee the girl had absolutely no personality. Would not stop at this one again!
- BHBrandon HilsingerOct 7, 20253.0Daytime crew is amazing and fast. Went in early morning waited in front of line for 20 minutes and my order was never taken while All 5 vehicles behind me were getting there orders.
- MJMariah JoslynOct 5, 20252.0My fiance and I usually go to the one in new hartford but we came to this one and our drinks were just wrong. They did not taste the same as we usually get them. Very disappointed.
Frequently Asked Questions About 7 Brew Coffee
What types of beverages does 7 Brew Coffee offer?
7 Brew Coffee offers a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.
What are the operating hours of 7 Brew Coffee?
7 Brew Coffee is open Monday to Thursday and Sunday from 5:30 AM to 10:00 PM, and on Friday and Saturday from 5:30 AM to 11:00 PM.
Does 7 Brew Coffee have a drive-thru service?
Yes, 7 Brew Coffee features a unique drive-thru concept for customer convenience.
Is 7 Brew Coffee pet-friendly?
Yes, 7 Brew Coffee welcomes dogs both inside and outside the premises.
What payment methods are accepted at 7 Brew Coffee?
7 Brew Coffee accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does 7 Brew Coffee offer seating options?
Yes, 7 Brew Coffee has outdoor seating available and is wheelchair accessible with parking and seating accommodations.
Are there any nearby dining options around 7 Brew Coffee?
Nearby dining options include KFC for fast food, Boyz From Italy and The Boyz From Italy for Italian cuisine and pizza, Copperccino's coffee shop, and Arizona Tacos offering Mexican food.
Which nearby places can help visitors navigate to 7 Brew Coffee?
The nearby Department Of Motor Vehicles (DMV) and Rome Family Court are notable locations that can help visitors orient themselves when locating 7 Brew Coffee at 201 Erie Boulevard West.
Are there any nearby shopping or entertainment spots close to 7 Brew Coffee?
Yes, visitors can explore Freedom Plaza shopping center, Engelbert’s Jewelers, Gary's Music store, and E98 Art Studio & Gallery for shopping and cultural experiences nearby.
Is 7 Brew Coffee suitable for families and children?
Yes, 7 Brew Coffee welcomes families and children, and offers a children’s menu for younger visitors.