Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.8
31 reviews
5 stars
19
4 stars
3
3 stars0
2 stars
1
1 star
8
JF
justin foster
3 days ago
5.0
By far one of the cleanest chipotles, I have been in friendly staffer
DD
Damian
5 days ago
5.0
I love this place so much.
HF
Heather Foster
Mar 18, 2026
1.0
Came for dinner around 7pm. Our total came to $58 and some change. The food was old and not fresh. The bits of steak that were at the bottom of the pan that we were given were over cooked and burnt. There was a guy that was leaning up against a wall that was “manning the grill” and when asked to make more steak he seemed to be bothered. We have been to the Rome location 7 times since they have opened and they never have a full bar of food available and made and they never have onions and peppers. And the chips were stale and definitely from yesterday. We were happy knowing chipotle was coming to Rome because the one in new Hartford is a monstrosity of filth and rude employees. But this chipotle never seems to be ran properly and is ran by kids who don’t seem to know how to run or operate an establishment.
KK
kdkaos
Mar 10, 2026
4.0
Your chips need work. I've ordered from here 5 times now and every single time the chips are either super hard, super oily, extremely salty, or all of those combined. It's really bad. Other than that, everything else is great.
MC
Miss Cast
Mar 6, 2026
1.0
Walked in at 4:30P on a weekday, there was a long line of customers waiting for the ONE young woman servicing the counter. I would assume 4:30 is the start of dinner hour(s) -where was the extra help? Oh yea, they were at the grill, seemingly very relaxed. Where was the manager? Why wasn't anyone jumping in to help her? I left, couldn't wait 30 minutes to get served. Come on, owner, get it together before you keep losing business.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Rome offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Rome, NY?
It is located at 1736 Black River Boulevard, Rome, NY 13440, USA.
What are the operating hours of Chipotle Mexican Grill in Rome?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Rome offer online ordering?
Yes, customers can order online through Chipotle's website or their app.
How can I contact the Chipotle Mexican Grill in Rome?
You can reach them by phone at +1 315-533-3380.
Does Chipotle have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can get exclusive offers and earn free food.
Which nearby fast food restaurants are close to Chipotle in Rome?
Nearby fast food options include Burger King and McDonald's, both convenient for customers looking for alternative dining choices.
Are there other dining options near Chipotle Mexican Grill in Rome?
Yes, nearby restaurants include Mitsuba (sushi and Thai), Mayflower Chinese Restaurant, Teriyaki Bros (Chinese and Asian cuisine), and Dunkin' for coffee and donuts.
What retail stores can I visit near Chipotle in Rome?
Close to Chipotle, you can find Rent-A-Center and Family Dollar for retail and discount shopping.
Are there any services like banks or gyms near Chipotle in Rome?
Yes, nearby services include M&T Bank, Adirondack Bank, Berkshire Bank, Rome Fit Body Forever gym, and Walgreens pharmacy and convenience store.
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