Location.com logo
Brand Certified

Chipotle Mexican Grill

3.8
(31 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1736 Black River Blvd N, Rome, NY
13440, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.8
31 reviews
5 stars
19
4 stars
3
3 stars
0
2 stars
1
1 star
8
  • JF
    justin foster
    3 days ago
    5.0
    By far one of the cleanest chipotles, I have been in friendly staffer
  • DD
    Damian
    5 days ago
    5.0
    I love this place so much.
  • HF
    Heather Foster
    Mar 18, 2026
    1.0
    Came for dinner around 7pm. Our total came to $58 and some change. The food was old and not fresh. The bits of steak that were at the bottom of the pan that we were given were over cooked and burnt. There was a guy that was leaning up against a wall that was “manning the grill” and when asked to make more steak he seemed to be bothered. We have been to the Rome location 7 times since they have opened and they never have a full bar of food available and made and they never have onions and peppers. And the chips were stale and definitely from yesterday. We were happy knowing chipotle was coming to Rome because the one in new Hartford is a monstrosity of filth and rude employees. But this chipotle never seems to be ran properly and is ran by kids who don’t seem to know how to run or operate an establishment.
  • KK
    kdkaos
    Mar 10, 2026
    4.0
    Your chips need work. I've ordered from here 5 times now and every single time the chips are either super hard, super oily, extremely salty, or all of those combined. It's really bad. Other than that, everything else is great.
  • MC
    Miss Cast
    Mar 6, 2026
    1.0
    Walked in at 4:30P on a weekday, there was a long line of customers waiting for the ONE young woman servicing the counter. I would assume 4:30 is the start of dinner hour(s) -where was the extra help? Oh yea, they were at the grill, seemingly very relaxed. Where was the manager? Why wasn't anyone jumping in to help her? I left, couldn't wait 30 minutes to get served. Come on, owner, get it together before you keep losing business.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rome offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Rome, NY?

It is located at 1736 Black River Boulevard, Rome, NY 13440, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: