Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
3.9
671 reviews
5 stars
309
4 stars
175
3 stars
89
2 stars
24
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting rude and unhelpful staff.
Cleanliness
Several reviews highlight issues with cleanliness, particularly in the bathrooms and produce sections, with some customers mentioning unsanitary conditions.
Product Availability
Customers frequently noted that many items were out of stock, leading to frustration and disappointment.
Store Management
There are complaints about poor management and staff training, with specific mentions of unprofessional behavior from managers.
Positive Aspects
Despite the negatives, some customers appreciate the store's selection, friendly cashiers, and good sales.
- TSTed Stoma4 days ago3.0Over priced
- DDDerekNov 13, 20255.0Great store. Always well stocked.
- MMMichelleOct 11, 20251.0They tell me I'm not getting a coupon bc someone used it. NO I didn't. Your system sucks so I don't get the discount... the customer always gets screwed
- TMThomas ManneOct 4, 20251.0We left your Rocky Point store amazed on how dirty it is. Oh, not to mention the dog that was licking the cold meat by the butcher, how nice. (It was NOT a service dog) I will be call the health department on Monday. Your staff said they have no power stop this ridiculous behavior.
- XXXziritySep 1, 20251.0The new store manager Lauren is terrible. Too young and very incompetent. Doesnt seem to know how to run her team or the customers. Why does this location have the worse customer service and management? Corporate clearly doesnt care. Never coming back to this location or any stop and shop.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Rocky Point, NY?
Stop & Shop in Rocky Point is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers delivery services and customers can also shop online for in-store pickup.
Where is Stop & Shop located in Rocky Point, NY?
Stop & Shop is located at 245 Route 25A, Rocky Point, NY 11778.
What loyalty program does Stop & Shop offer to customers?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
How can I contact Stop & Shop in Rocky Point?
You can contact Stop & Shop by calling +1 631-228-3089.
What types of products and services can I expect at Stop & Shop?
Stop & Shop offers a wide assortment of grocery products at great value and operates as a neighborhood grocer with both in-store and online shopping options.
Is Stop & Shop involved in any community programs?
Yes, Stop & Shop is committed to fighting hunger and supports the School Food Pantry Program to ensure no student goes to school hungry.
What nearby food options are available around Stop & Shop in Rocky Point?
Nearby food options include Antino's Pizzeria & Restaurant, Rocky Point Pizza, Enzo's Pizza, Chong Sar Restaurant, Brugman's Delicatessen, and Tropical Smoothie Cafe, providing variety for before or after your grocery visit.
Are there fitness or wellness centers near Stop & Shop for customers to visit?
Yes, Orangetheory Fitness and Planet Fitness are nearby gyms where customers can work out before or after shopping.
What other services can be found near Stop & Shop for convenience?
Nearby services include People’s United Bank, Western Union money transfer, Radiant Facial Salon and Foot Spa, Angel Tips nail salon, and Tri-Village Cleaners, making it easy to combine errands with your grocery trip.