Brand Certified
McDonald's
3.5(562 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
463 St Rt 25A NY, Rocky Point, NY
11778, United States
Certified by McDonald's • Mar 01, 2026
(631) 744-4740
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
562 reviews
5 stars
203
4 stars
125
3 stars
89
2 stars
44
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for their friendliness, while others were criticized for rudeness and lack of urgency.
Food Quality
Numerous complaints about food quality, including cold, stale, and improperly prepared items, alongside a few positive mentions of fresh and well-cooked food.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Wait Times
Long wait times reported consistently, both in-store and through drive-thru, with some customers expressing dissatisfaction with the speed of service.
Management Issues
Concerns raised about poor management practices, including unprofessional behavior and inadequate staff training.
- DAdervis akmanDec 23, 20255.0The manager dervis and Ryan they were sooooo nice to us and so helpful I asked to buy something else in the window they didn’t say no and made my food so fast and also they were so nice to my child . Thank you Dervis
- BGBilly GanoeDec 7, 20251.0Placed an order thru uber eats...supposed to be delivered by 315pm, @ aprox. 4pm im notified by the 3rd uber driver (not mcdonalds itself) that mcdonalds did not have the items that i ordered...i contacted mcdonalds to cancel order so i can get money back and so the order (which isnt available) isnt passed onto a fourth uber driver for the manager to tell me its my responsibilty to cancel order myself...ridiculous, how you gonna charge someone for something you dont have, and continue to waste uber drivers time and gas to pickup something that dont exist..appearantly they didnt want to cancel it on theyre end (reflect on them) and rather have it reflect on me like i no longer wanted items when in fact i did...it was there fault they didnt have what i ordered...never again
- ACAlex CappielloDec 4, 20252.0Whoever's working the 7. AM shift really needs to be fired. It's December 4th 2025 I don't know who's hiring these people but burnt this mcgriddle basically looked like they stopped on it fire. This person immediately this is such mismanagement.
- DDDonnzpNov 21, 20251.0Everytime i go here they forget something or I get it and its on a hard bun! The last time I went in twice for another sandwich and the bun so rock hard everytime. No one helps u everything is done on the screen. Takes 15 mins to just get ketchup!
- PRPeter RNov 17, 20251.0When you go through their drive thru in the evening it’s an absolute joke. The people working have no sense of urgency or care over the product they’re serving. It’s a party behind the counter. My d as oda cup wasn’t full. Food was cold. Guy at the window was talentless and unwelcoming. This location is absolutely horrible .
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Rocky Point, NY?
The dining hours are from 7:00 AM to 9:00 PM every day of the week.
Is McDonald's in Rocky Point open for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery service from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, there is a drive-thru open daily from 6:00 AM to 1:00 AM.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via the delivery URL or through the McDonald's app available on iOS and Android.
What services does McDonald's Rocky Point offer for order pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is McDonald's located in Rocky Point, NY?
It is located at 463 St Rt 25A, Rocky Point, NY 11778, United States.
What nearby places can I visit after dining at McDonald's in Rocky Point?
Near McDonald's, you can visit Swim King Pools, Cow Palace II grocery store, and the Gallery Z art gallery for various shopping and entertainment experiences.
Are there automotive services near McDonald's in Rocky Point?
Yes, nearby automotive services include Jiffy Lube for oil changes and Dr. Nick's Transmissions for repairs and restoration.
Can McDonald's customers explore any fitness or community services nearby?
Yes, Legacy Gymnastics offers community services and gym activities not far from McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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