McDonald's

3.5
554 reviews
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Business Details

463 St Rt 25A NY, Rocky Point, NY
11778, United States
(631) 744-4740
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
463 St Rt 25A NY, Rocky Point, NY
11778, United States

Hours

Reviews

3.5
554 reviews
5 stars
202
4 stars
124
3 stars
87
2 stars
43
1 star
98

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Customers frequently complained about long wait times for their orders, both in-store and at the drive-thru.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some customers expressing disappointment in the taste and freshness.

Staff Behavior

Feedback highlighted inconsistent staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.

Management Issues

Multiple reviews pointed out poor management practices, including lack of training and inadequate handling of customer complaints.
  • DD
    Donnzp
    3 days ago
    1.0
    Everytime i go here they forget something or I get it and its on a hard bun! The last time I went in twice for another sandwich and the bun so rock hard everytime. No one helps u everything is done on the screen. Takes 15 mins to just get ketchup!
  • PR
    Peter R
    Nov 17, 2025
    1.0
    When you go through their drive thru in the evening it’s an absolute joke. The people working have no sense of urgency or care over the product they’re serving. It’s a party behind the counter. My d as oda cup wasn’t full. Food was cold. Guy at the window was talentless and unwelcoming. This location is absolutely horrible .
  • JH
    J Holden
    Oct 28, 2025
    5.0
    They never mess up my order
  • HH
    H H
    Oct 7, 2025
    1.0
    This is a bacon egg and cheese at this McDonald's. Now that white stuff covering the sandwich is there breakfast sauce which is butter and mayo. Why. And who covers something like that. Disgusting never again and then they tried to blame corporate that this is how they were taught to make the sandwiches on bagels. I love ketchup and if there was that much ketchup I'd still be pissed. Shut it down and salt the earth around it!
  • EE
    Elizabeth
    Oct 2, 2025
    1.0
    Absolutely appalled at the way manager Danielle conducted herself during a severe screw up in the drive through. She offered 0 assistance to the situation at hand and stormed around like a toddler throwing a tantrum. My order was entirely wrong; so to assist the staff i pull up my mobile order receipt since the cashier did not give me one. Danielle shouts “WELL YOU DIDNT CLICK CHECK OUT” Baffled at her outburst, i told her that this order was placed at 7:19 and it is now 7:30. Thankfully there was an off shift manager who witnessed her tantrum and apologized for her behavior. I have contacted corporate and look forward to sharing this awful experience with them.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Rocky Point, NY?

The dining hours are from 7:00 AM to 9:00 PM every day of the week.

Is McDonald's in Rocky Point open for delivery, and what are the delivery hours?

Yes, McDonald's offers delivery service from 6:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.