CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rockville Centre is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers praised the friendly and helpful staff, there were several complaints about rude behavior and poor service experiences.
Food Quality
Customers reported inconsistent food quality, with some enjoying the meals while others received poorly made or incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area, with dirty tables and floors being a recurring concern.
Pricing
Several customers felt that the prices were too high for the portion sizes and quality of food received.
JO
Jislenm Oliva
Feb 6, 2026
2.0
Great customer service 💋💋💋
JJ
JC
Jan 26, 2026
1.0
Avoid if you ever see this employee.
SS
Saurabh Sinha
Jan 19, 2026
1.0
Ordered 2 large drink cups, one of the cups spilled everywhere after 20 minute drive back home. When I saw the reason, the cup cracked towards the bottom.
Panera has the worst drink cups out of all the quick service restaurants, either the drinks spilling through the lids or the cups cracking.
The whole floor got sticky and the drink got into our extension cords which had to get discarded. Panera’s drink cup shipments are really hit or miss, even the lids.
MD
Mel Dupree
Dec 2, 2025
3.0
I think that they are overpriced for what you receive the price for the soup is ridiculous l don't buy anything from them I pick up for others
JM
Jimmy Merrin
Nov 29, 2025
1.0
An African American old manager was screaming in the store tonight around 8pm at a blonde customer who had just told him the teenagers were touching her food. There are always teenage girls hanging out in this store and he yelled at them too - that they are always causing trouble in the store. Why is he friends with teenage girls and giving them free food? I ate there with my family tonight and the young lady was politely asking what the issue was, as the kids continued to scream throughout the store. The girls were friends with the young man behind the counter and my family’s meal was disturbed by this manager running around screaming.
She was luckily provided a refund and left but this was the most disturbing thing I’ve encountered while eating out. We told the young lady we would be her witness too. You need to speak to that young boy who was playing with his friends and meddling with customers food! And that manager who has unhinged anger issues towards your guests!
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