McDonald's

3.3
1753 reviews
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Business Details

91-18 Beach Channel Dr, Rockaway Beach, NY
11693, United States
(718) 474-4949
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
91-18 Beach Channel Dr, Rockaway Beach, NY
11693, United States

Hours

Reviews

3.3
1,753 reviews
5 stars
605
4 stars
330
3 stars
270
2 stars
143
1 star
405

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Service Speed

Many reviews highlighted slow service, with long wait times for food and poor management of customer flow.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated that staff members often displayed a lack of professionalism and courtesy, leading to a poor customer service experience.

Food Quality

Customers expressed disappointment with the quality of food, citing issues such as cold meals, soggy fries, and overall dissatisfaction with the food served.
  • JM
    JOSE MARTIN
    Dec 2, 2025
    5.0
    Atención rapida
  • DM
    daniel medina
    Nov 22, 2025
    3.0
    Rarely get your order right. No matter if you order from Uber or go in person. Never give the sauce you requested. Never give napkins
  • FS
    Family's Share
    Nov 21, 2025
    3.0
    I order online the Uber eat was good service. But when I checked their was missing food, I call and no one pick up the phone. I understand it was going to be closing time. But some of my food was still missing it was 20 pieces chicken nuggets box and 1 large French fries with the 3 missing sauce. everything else was received so are they going to refund me for the 2 missing order or do I pick it up in-person the next day.
  • AV
    Anibal Vasquez
    Nov 5, 2025
    1.0
    Es sucio en general, mesas y baños. Invadido por jóvenes vándalos que no respetan a los núcleos familiares. No parece un restaurante y lo peor no te puedes quejar. Cuidado en las horas se los jóvenes vándalos
  • AD
    Avinash D
    Nov 1, 2025
    1.0
    This McDonald’s location is probably one of the worst I’ve visited. Customer service can sometimes be a luxury at fast-food restaurants, and that’s understandable — but the lack of communication and customer awareness here is simply unacceptable. I placed my order through the kiosk without issue, but several other customers who either couldn’t or preferred not to use it were left waiting over 10 minutes just to place their orders. Staff seemed unaware or uninterested in assisting them, which created unnecessary frustration. To make matters worse, service was extremely slow. It took about 15 minutes to receive my food after ordering. Patience is one thing, but this level of inefficiency and disregard for customer experience is not acceptable.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 91-18 Beach Channel Dr, Rockaway Beach, NY?

McDonald's at 91-18 Beach Channel Dr is open daily from 6:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM and closes at 11:00 PM as well.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday from 6:00 AM to 11:45 PM; Friday and Saturday from 6:00 AM to 12:45 AM; and Sunday from 4:00 AM to 11:45 PM.