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McDonald's

3.3
(1761 reviews)

Business Details

(718) 474-4949
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
91-18 Beach Channel Dr, Rockaway Beach, NY
11693, United States

Hours

Reviews

3.3
1,761 reviews
5 stars
608
4 stars
330
3 stars
270
2 stars
143
1 star
410

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of reviews mentioned frequent issues with incorrect orders and missing items.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold or poorly prepared items.
  • HH
    Harry Hida
    1 day ago
    1.0
    Worst customer service I have ever seen. Line was getting long while the employees laughed and and had conversations that I snapped pictures which I shall send to corporate. When she finally attendant us she had a nasty attitude. And when we finally got our food our order was not correct. Never again will I come here.
  • CK
    CHRIS KNIGHT
    5 days ago
    1.0
    This a a hood McDonald's they hire hood so expect to receive and be treated hood if not they got a McDonald's 1 mile away wayyyyyyyyy nice
  • JG
    John G
    Feb 17, 2026
    1.0
    How are you closed but the app orders still go through. Impossible to get a refund when after it’s submitted .
  • FD
    Flex Diaz
    Feb 12, 2026
    5.0
    Support the delivery with a 👍🏻 ⭐️⭐️⭐️⭐️⭐️
  • RO
    Rosemarie O'Connor
    Jan 22, 2026
    1.0
    Have a whole other half of a seating area that supposedly isn’t allowed to be used when there’s a bunch of loud annoying kids taking up the seating that IS allowed in the place. Mind you, most of these kids aren’t even eating, but filming each other doing dance videos. Instead of that being addressed, one of the workers wanted to come and escort me out of the other half of the enclosed seating area saying I can’t be there. There’s also a sign above the door that says it’s a 30 minute duration of how long you can sit in there so still not understanding why I was badgered to leave. I was very much a regular for lunch because I work near by but won’t be going in this location anymore. Was forced to eat my lunch outside in the thirty degree weather. Thanks.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 91-18 Beach Channel Dr, Rockaway Beach, NY?

McDonald's at 91-18 Beach Channel Dr is open daily from 6:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM and closes at 11:00 PM as well.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday from 6:00 AM to 11:45 PM; Friday and Saturday from 6:00 AM to 12:45 AM; and Sunday from 4:00 AM to 11:45 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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