Dunkin'

3.5
414 reviews

Business Details

253 Rock Hill Dr, Rock Hill, NY
12775, United States
(845) 513-4165
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rock Hill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
253 Rock Hill Dr, Rock Hill, NY
12775, United States

Hours

Reviews

3.5
414 reviews
5 stars
155
4 stars
85
3 stars
60
2 stars
31
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders and drive-thru lines.

Customer Service

Feedback indicated poor customer service, with many reviews mentioning rude staff and lack of attention to orders.

Order Accuracy

Numerous customers experienced issues with incorrect orders, both in-store and through mobile app orders.

Cleanliness

Several reviews noted unsanitary conditions and a dirty environment, impacting the overall experience.

Staff Friendliness

Despite the negative feedback, some customers praised the friendliness of the staff, indicating a mixed experience.
  • MM
    miley222
    4 days ago
    5.0
    Love coming to this drive-thru on my break! The woman at the window is always so kind. Heads up, they do sell out fast!! I love their jelly donuts but became aware I have to stop by earlier to get one lol. Very nice place & great atmosphere!
  • HT
    Hannah Titus
    Feb 1, 2026
    5.0
    Amy was wonderful & always super friendly! Corrected a past order and remembered my face from the last time I visited. Amazing customer service from her!
  • JA
    Jayda Alcantara
    Jan 31, 2026
    1.0
    This place is disgusting!, they’re very slow and they all look very unprofessional and act unprofessional, they messed up every single order of mine every time I went and the food occasionally tastes weird, I could’ve sworn I even seen someone take money out the register!
  • L3
    LIONZZ :D :3
    Jan 31, 2026
    1.0
    Foods disgusting a taste old, poor management wouldnt recommend stopping for anything!!
  • LH
    Lisa Houghgaling
    Nov 4, 2025
    1.0
    Pull up to order my items and everything listed on the board isnt able to be sold until the following day. False advertisement.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Rock Hill, NY?

Dunkin' in Rock Hill, NY is open from 5:00 AM to 7:00 PM every day of the week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Rock Hill offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 15, 2026Yext Knowledge Graph
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