Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rock Hill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
409 reviews
5 stars
152
4 stars
85
3 stars
60
2 stars
31
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting long periods for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted poor attitudes and unprofessional behavior from certain employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty facilities and poor hygiene practices among staff.
Management Issues
Customers expressed concerns about management, citing understaffing and lack of oversight as contributing factors to the poor service experience.
- LHLisa HoughgalingNov 4, 20251.0Pull up to order my items and everything listed on the board isnt able to be sold until the following day. False advertisement.
- RKRebecca KempNov 1, 20251.0Horrible customer service. I stood there for five minutes before an employee said. “What you want?” I was the only one inside at the time. There was some alarm that kept going off that the staff ignored. Employee acted as if I inconvenienced him by ordering. I ordered a simple iced coffee and when he gave it to, by holding the lid, it wasn’t even full. Absolutely awful.
- TBTracy BurzynskiOct 20, 20255.0amazing Dunkin' donuts I would absolutely call it Dunkin' donuts with the best view The staff is super friendly
- WMWanda MatosOct 6, 20253.0They are slow as hell. They never get my order right and most of them just take their time to get your order, which is never correct. If they do not understand the order they should just ask me to repeat it, instead of making it the way they feel like making it. Then look at me like I'm crazy. I wish they would pick up the pace and at least act like they like their job.
- BLBridgette Simmons, LCSWOct 5, 20253.0Let me be clear the staff is wonderful but they are always severely under staffed. I know it is hard to hire. But if you are the owner or manager that means you stay and make sure to help so it isn't so bad. And you can hear from nasty customers not your staff that can't do anything about it.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Rock Hill, NY?
Dunkin' in Rock Hill, NY is open from 5:00 AM to 7:00 PM every day of the week.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Rock Hill offers both delivery and curbside pickup services.
What are the specialty food and drink items served at Dunkin' Rock Hill?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, brunch, lunch, and dinner.
Can I order ahead using a mobile app for Dunkin' Rock Hill?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What new holiday drinks are available at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Is there a drive-thru service at the Dunkin' in Rock Hill?
Yes, this Dunkin' location features a convenient drive-thru for fast service.
Does Dunkin' Rock Hill accept credit and debit cards for payment?
Yes, they accept both credit and debit cards as payment methods.
What nearby businesses can customers visit around Dunkin' Rock Hill?
Customers can visit places like Rock Hill Pharmacy, Kevin’s Restaurant, and Steve’s Music Center, all located close to Dunkin'.
Are there nearby transit or shipping centers to assist Dunkin' customers with deliveries or mail?
Yes, nearby shipping centers such as United States Postal Service and UPS Authorized Shipping Provider can assist with mail and parcel services.
What attractions or services near Dunkin' might customers enjoy when visiting the area?
Visitors might enjoy Keller Williams Realty for real estate needs, the Methodist Church of Rock Hill for religious services, or get car care at CleanX Car Wash.