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Brand Certified

Wendy's

3.1
(827 reviews)

Business Details

3200 Chili Ave., Rochester, NY
14624, United States
(585) 606-3928

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3200 Chili Ave., Rochester, NY
14624, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.1
827 reviews
5 stars
221
4 stars
162
3 stars
136
2 stars
68
1 star
240
  • RN
    Rich N.
    4 days ago
    1.0
    This location has never been that good, but it is horrible now and should just be shut down or replace all employees and management. They never get an order right, are out of products during lunch and dinner, and give poor customer service. You will never get your food at the drive thru window because the always ask you to pull up to wait for your food. The inside is always dirty and the employees don't care.
  • RT
    ron theobald
    Mar 27, 2026
    1.0
    Wendys just sucks, 100% failure for accuracy, can't get a plain. Burger?? So much nasty mayo and cheese needed new bread.
  • TM
    Tim Matuszak
    Mar 15, 2026
    1.0
    Honestly this location needs to just close, the employees do not care and are incapable of actually taking care of customers. And the quality of the food keeps declining.
  • MA
    Megan Altenritter
    Feb 26, 2026
    3.0
    Not super clean. Seems like they mop the floors with grease. The pop machine is gross and sticky. Out of cup lids and straws. Prices have gone so high. They couldn't get the at the counter to take card payments. At least the staff were friendly and the food was made fresh. But I think I won't be back to Wendy's for a long time.
  • DH
    danielle haendiges
    Jan 20, 2026
    1.0
    If 0 stars was a choice I’d have given this location 0 because it’s a nightmare. I’m not sure what in the world is wrong in this place but they can’t win for losing. Incapable staff who are not only terrible at their jobs but they are incredibly rude and confrontational about it. Unbelievable. The convenience factor is the only reason we’ve been back, because lord knows it’s not for poorly cooked food that they will not fix or refund, not for the staff member who hollered at me in the lobby.

Frequently Asked Questions About Wendy's

What are the drive-through hours at Wendy's 3200 Chili Ave in Rochester, NY?

The drive-through at Wendy's 3200 Chili Ave is open daily from 9:00 AM to 12:00 AM.

Is the Wendy's at 3200 Chili Ave in Rochester, NY currently open?

Yes, this Wendy's location is open and committed to serving you every day through dine-in, drive-thru, and delivery where available.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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