Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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We got a burger happy meal with a tomato and the tomato was the butt end of it. It was so mall 0.50 cents for that and then the fries were smaller than the small size. This is unacceptable, I cant believe that happened.
TO
Tresia O'Shea
Mar 2, 2026
1.0
Dear Owner,
Hire more staff , pay them a reasonable wage and train them in basic customer service.
If I could give them a (-) rating I would. The staff lacks absolutely any customer service awareness, the food is never hot and the orders are never, ever correct.
I just waited 15 minutes and then had to wait for them to remake the meal.
Help your staff to be successful. This place is always busy. Imagine if the meals were actually correct or hot.
Thank you
SS
SSS
Feb 25, 2026
3.0
Don't normally do fast food; spontaneous hit
JC
Jordan Cone
Feb 10, 2026
3.0
I hope the people in service can talk next time
SS
Sy'Asia Smith
Jan 20, 2026
1.0
I’ve never had any problems with this location until today. First they handed me the wrong order 😑 I ordered a bacon QP and they gave me a double QP with no bacon, the sandwich had a weird odor. I could not eat it because I was turned off. Secondly, the fries were beyond salty. McDonald’s never tasted so nasty.
What are the main operating hours for this McDonald's location?
This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
During what hours is the drive-through service available?
Drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery here, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and 6:00 AM to 10:30 PM on Sunday.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 3303 Chili Ave, Rochester, NY 14624, United States.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include REV IT UP Bar and Grill, Sweet Sammie Jane's Pastry Shop, and Memorial Park, perfect for a post-meal stroll or dessert.
Are there fitness centers near this McDonald's for a convenient workout?
Yes, Chili Fitness Center and Rochester Fitness Center are close by, making it easy to combine a workout with a meal.
Can I find other dining options near McDonald's?
Nearby dining options include Knuckles Knockout Grill, Good Smoke BBQ, and Golden Garden Chinese Restaurant.
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