Wingstop

3.0
374 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Greece Ridge Center Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
110 Greece Ridge Center Dr., Rochester, NY
14626, United States

Hours

Reviews

3.0
374 reviews
5 stars
167
4 stars
13
3 stars
10
2 stars
29
1 star
155

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food as delicious and fresh, particularly the wings and fries.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and missing items from orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Performance

While some employees received positive mentions for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
  • JJ
    Jocelyn
    Jan 1, 2026
    5.0
    We were wary to give this a shot since the reviews were pretty poor for a while. Well, we tried it once and we’ve been back about 10 times since! Food is always 10/10 and employees friendly and timely. Yet to disappoint in any way, we’ll keep returning for sure!! They make sure everything’s in the bag down to my dozen ranches. Seems they really turned this place around awesome job folks!!
  • OP
    Olivia Poplavskiy
    Dec 24, 2025
    1.0
    I came at 7:59pm, they close at 8. They had one minute to serve me but refused. I’m very very offended and i’ll make sure to get the employees name and I want a refund for what I wanted to buy. This lady with red braids was so rude and gave my 6 year old cousin attitude when he replied why the door is unlocked if they are closed. Shame on them.
  • LM
    Layla crafting cottage and more
    Dec 23, 2025
    2.0
    Food is always great, but they always forget atleast one part of my order. The woman with red hair at the counter was rude and didn't have any good customer service, she looked like she hated being there, pure just miserable look on her face and didnt even look up at the customers, and didn't even let us finish our order before telling us our total. She asked us if we wanted anything else and before my boyfriend could finish she said our total and when my boyfriend tried getting something else she rolled her eyes and said I already asked you if you wanted any else. Then she did even listen to a word I said and kept asking the same questions I already answered. Never ask for here or to go, they just gave everyone there food in bags we decided to take it to go because staff was very rude and all the tables were dirty. When we opened the bag the stuff was just thrown in there and our fries were upside down and all in the bottom of the bag.
  • TW
    Travis Woods
    Nov 24, 2025
    2.0
    Delicious chicken and great prices. The service is abysmal. Took 40 minutes for 10 boneless wings on a Monday night... I order online, walk in 15 minutes later, I'm told 5 minutes, and I leave 25 minutes after that... The crazy thing to me is it wasn't even that busy.. I walk up and I asked the lady, hey how much longer, she says just a few more minutes, I wait 6 minutes after that and finally walk up and ask again and that same lady pulls the bag from the shelf.... I was literally sitting right there!!! Why didn't you just hand the bag to me and tell me it was ready!? I could have waited another 10, 20, 30 minutes and no one would have said a word. Just terrible service.
  • DD
    Dan
    Nov 22, 2025
    1.0
    Female worker is rude and always looks like she doesn’t want to work there.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.