When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Greece Ridge Center Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers praised the food as delicious and fresh, particularly the wings and fries.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and missing items from orders.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Performance
While some employees received positive mentions for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.
JJ
Jocelyn
Jan 1, 2026
5.0
We were wary to give this a shot since the reviews were pretty poor for a while. Well, we tried it once and we’ve been back about 10 times since! Food is always 10/10 and employees friendly and timely. Yet to disappoint in any way, we’ll keep returning for sure!! They make sure everything’s in the bag down to my dozen ranches. Seems they really turned this place around awesome job folks!!
OP
Olivia Poplavskiy
Dec 24, 2025
1.0
I came at 7:59pm, they close at 8. They had one minute to serve me but refused. I’m very very offended and i’ll make sure to get the employees name and I want a refund for what I wanted to buy. This lady with red braids was so rude and gave my 6 year old cousin attitude when he replied why the door is unlocked if they are closed. Shame on them.
LM
Layla crafting cottage and more
Dec 23, 2025
2.0
Food is always great, but they always forget atleast one part of my order. The woman with red hair at the counter was rude and didn't have any good customer service, she looked like she hated being there, pure just miserable look on her face and didnt even look up at the customers, and didn't even let us finish our order before telling us our total. She asked us if we wanted anything else and before my boyfriend could finish she said our total and when my boyfriend tried getting something else she rolled her eyes and said I already asked you if you wanted any else. Then she did even listen to a word I said and kept asking the same questions I already answered. Never ask for here or to go, they just gave everyone there food in bags we decided to take it to go because staff was very rude and all the tables were dirty. When we opened the bag the stuff was just thrown in there and our fries were upside down and all in the bottom of the bag.
TW
Travis Woods
Nov 24, 2025
2.0
Delicious chicken and great prices.
The service is abysmal. Took 40 minutes for 10 boneless wings on a Monday night...
I order online, walk in 15 minutes later, I'm told 5 minutes, and I leave 25 minutes after that...
The crazy thing to me is it wasn't even that busy.. I walk up and I asked the lady, hey how much longer, she says just a few more minutes, I wait 6 minutes after that and finally walk up and ask again and that same lady pulls the bag from the shelf.... I was literally sitting right there!!! Why didn't you just hand the bag to me and tell me it was ready!? I could have waited another 10, 20, 30 minutes and no one would have said a word.
Just terrible service.
DD
Dan
Nov 22, 2025
1.0
Female worker is rude and always looks like she doesn’t want to work there.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop's operating hours for dining in and pickup?
Wingstop is open daily from 10:30 AM to 1:00 AM for dining in and pickup services.
Does Wingstop offer delivery services?
Yes, Wingstop offers delivery services including same-day and no-contact delivery.
Can I order Wingstop online for delivery or pickup?
Yes, you can order online for delivery or pickup via Wingstop's menu page at https://www.wingstop.com/location/wingstop-2413-greece-ny-14626/menu.
Is there a drive-through option at Wingstop Greece Ridge Center Dr.?
No, Wingstop Greece Ridge Center Dr. does not offer drive-through services; the drive-through is closed every day.
What types of payment does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop located?
Wingstop is located at 110 Greece Ridge Center Dr., Rochester, NY 14626, USA.
What are some nearby places to Wingstop Greece Ridge Center Dr.?
Nearby places include Marshalls, Red Robin Gourmet Burgers, Bed Bath & Beyond, Tim Hortons, and Tropical Smoothie Cafe, offering a variety of shopping and dining options.
Is there a children's play area near Wingstop?
Yes, the Greece Ridge Mall Children's Play Area is nearby, a nice spot for families to visit before or after dining at Wingstop.
Where can I find other dining options near Wingstop?
Near Wingstop, you can find restaurants like Red Robin Gourmet Burgers, King Crab seafood restaurant, Benucci's Contemporary Italian, Moe's Southwest Grill, and Tropical Smoothie Cafe.
Are there any stores nearby where I can shop for clothing or accessories?
Yes, nearby stores include Marshalls, Bestfit Menswear, LOFT, Rainbow Kids, Forever 21, Claire's, and Burlington for a variety of clothing and fashion accessories.