When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported long wait times and poor service, with some describing the staff as incompetent or rude.
Food Quality
Several reviews mentioned issues with food temperature and quality, including cold and soggy items.
Positive Staff Interactions
Despite service issues, many customers praised specific staff members, particularly Afton and Colleen, for their friendliness and helpfulness.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained.
RE
Rosa Ennison
1 day ago
5.0
As a first timer trying wingstop this place is the best they had excellent service,the atmosphere was ok and my family got our food after just 12 minutes of placing order and the food was 100%good. Trisha a very kind server helped us with picking from the menu. Thank you soo much. Y’all should try this place.
RA
R. Ashby
2 days ago
1.0
The commercials alone killed any chance of me trying this place and based on the reviews I'm not missing anything.
MO
Mike O'Dea
Jan 3, 2026
4.0
A bit too hot
DL
Denise LaReina
Dec 20, 2025
1.0
Horrible service why is the cashier taking orders and also doing pick up and online orders while you have 6 workers in the back that look like there barely doing anything. Looking and snickering at customers waiting and getting annoyed because theres no one to help but the cashier. Then theres someone yelling sit in orders but not take out. Make it make sense. I will never come back here yall SUCK FIX IT
AC
Amanda Carey
Dec 5, 2025
5.0
So far all the flavors we've tried are good. I love that we can choose different flavors per order instead of just one flavor.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Rochester, NY?
Wingstop is open daily from 10:30 AM to 12:00 AM for pickup, delivery, and takeout.
Does Wingstop offer drive-through service?
No, Wingstop in Rochester does not have a drive-through service.
What types of services does Wingstop provide for ordering?
Can I place an order online for Wingstop in Rochester?
Yes, you can order online for carryout or delivery through their menu website: https://www.wingstop.com/location/wingstop-2464-rochester-ny-14623/menu
What are some popular flavors of wings available at Wingstop?
Wingstop offers over 11 flavors including Lemon Pepper and Original Hot to satisfy various cravings.
What payment options are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop located in Rochester, NY?
Wingstop is located at 1000 Hylan Drive, Rochester, NY 14623.
Are there any nearby places to visit after grabbing wings at Wingstop?
Yes, after your visit, you can check out nearby places like Boot Barn for shoes and clothing, Value City Furniture for home furnishings, or enjoy some family fun at Chuck E. Cheese's arcade.
Can I grab a coffee nearby Wingstop before or after my meal?
Yes, Starbucks is nearby Wingstop, perfect for getting a coffee or smoothie to complement your visit.
Are there any fitness or weight loss centers near Wingstop?
Yes, WW (Weight Watchers) and WW Studio Henrietta are nearby for your weight loss and fitness needs.