Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
171 reviews
5 stars
47
4 stars
14
3 stars
9
2 stars
16
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and unprofessional behavior.
Food Quality
Many reviews highlighted issues with food quality, including overcooked wings, cold fries, and missing items from orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary food handling practices.
Customer Experience
Customers expressed frustration with the overall experience, citing discomfort due to staff behavior and a lack of urgency in service.
- KAkora AbbottJan 3, 20261.0When me and my friend went to order the lady was giving us attitude and left right in the middle of taking are order to talk to her coworkers about random stuff she came back and was giving us attitude again. The restaurant was dirty bathrooms were filthy. One of the workers had family in the restaurant and the were loud and kept on going in the kitchen , they were not employed . workers came out during shift to talk to family in restaurant well people were waiting to get there order taken. We didn’t want to stay in the restaurant because of how uncomfortable we were with all of the people yelling. The seating wasn’t great there was only 4 tables which all were taken
- EEEddieDec 24, 20255.0Fire food
- SRSamin RiasatDec 14, 20251.0Waited more than an hour for two orders. Horrible place and service, never going back there again.
- JLJay LovejoyDec 4, 20251.0Very poor service and rude! While ordering my meal.. the cashier stopped to service another customer in the middle of my order. Three out five women I saw working had bonnets on; one of them had on pajama pants with house shoes on. Also, there was inappropriate music playing over the PA system. Professionalism is out the window!
- AVAngelina VicensNov 18, 20251.0Food Is Not Good For The Price 🤢 Especially Whatever The Blue Cheese Is Made With….I Asked A Lady Who Seemed Like She Was In Charge If They Put Sugar On The Fries They Were Really Sweet And Heavily Seasoned I Didnt Touch Them After Being Turned Off Cause The Taste She Continued Too Tell Me In A Not So Caring Way That Next Asked For Them Plain After Spending $21 Then Leaving There Feeling Sick They Wont Get My Money Anymore Especially This One Touching Phones While Preparing People Food All In The Open 🤦🏽♀️
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop for dine-in or pickup?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in and pickup services.
Does Wingstop offer delivery services?
Yes, Wingstop offers delivery including same-day and no-contact delivery options.
Is there a drive-through option available at Wingstop?
No, Wingstop does not have a drive-through service at this location.
What types of payment does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop located?
Wingstop is located at 703 East Ridge Rd, Rochester, NY 14621, USA.
Where can I view Wingstop's menu and place an order online?
You can view the menu and place an order online at https://www.wingstop.com/location/wingstop-2470-rochester-ny-14621/menu.
What types of food does Wingstop serve?
Wingstop specializes in chicken wings with over 11 iconic flavors, along with tenders, hand-cut seasoned fries, and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
Are there any places nearby Wingstop where I can get dessert?
Yes, Ice Cream World is nearby and is a great option for dessert after your meal at Wingstop.
What nearby stores could I visit for electronics or mobile phone needs?
Nearby you will find T-Mobile, Cricket Wireless, RadioShack, and Total Wireless for mobile phones and electronics shopping.
Are there other dining options near Wingstop?
Yes, nearby dining options include Subway for sandwiches, Yummy Kingdom and New Kingdom for Chinese food, Rookies Sports Bar & Grill for a bar and grill experience, and McDonald's for fast food.