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Wingstop

2.6
(174 reviews)

Business Details

703 East Ridge Rd, Rochester, NY
14621, United States
(585) 270-4546
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Rochester. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
703 East Ridge Rd, Rochester, NY
14621, United States

Hours

Reviews

2.6
174 reviews
5 stars
48
4 stars
14
3 stars
10
2 stars
16
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unacknowledged orders.

Food Quality

Many reviews highlighted issues with food quality, including overcooked wings, cold fries, and missing items from orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary food handling practices.

Mixed Experiences

While some customers enjoyed the food and service, many others had negative experiences, leading to a divided perception of the restaurant.
  • LB
    Legg Bench
    6 days ago
    3.0
    Meh. Edible but expensive
  • EG
    Erin Gamache
    Jan 30, 2026
    1.0
    Thanks for tossing an open cup of ranch I didn't ask for into my pickup order. It really makes the experience so much more enjoyable when there is sauce all over that you have to clean up before you can eat. Keep up the good work, guys.
  • TS
    Tina Spoor
    Jan 20, 2026
    5.0
    We asked for extra ranch and we got like 6 cups of it :) the fries were seasoned so good.
  • KA
    kora Abbott
    Jan 3, 2026
    1.0
    When me and my friend went to order the lady was giving us attitude and left right in the middle of taking are order to talk to her coworkers about random stuff she came back and was giving us attitude again. The restaurant was dirty bathrooms were filthy. One of the workers had family in the restaurant and the were loud and kept on going in the kitchen , they were not employed . workers came out during shift to talk to family in restaurant well people were waiting to get there order taken. We didn’t want to stay in the restaurant because of how uncomfortable we were with all of the people yelling. The seating wasn’t great there was only 4 tables which all were taken
  • SR
    Samin Riasat
    Dec 14, 2025
    1.0
    Waited more than an hour for two orders. Horrible place and service, never going back there again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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