Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,722 reviews
5 stars
673
4 stars
384
3 stars
298
2 stars
114
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect or missing items in their orders, leading to dissatisfaction.
Speed of Service
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits for fast food.
Food Quality
While some customers enjoyed the food, there were significant complaints about cold, overcooked, or poorly prepared items.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty floors and equipment.
- GRGENE RiveraNov 29, 20251.0Breakfast sandwich was a lil weird tasting
- PPPJNov 25, 20251.0Horrible service!!
- ARAmber rawlsNov 21, 20251.0I usually order from this location because it’s convenient to where I live but on this day like any other day, I ordered ahead on the mobile app, hoping that my order would come out correct and it did not when I arrived, I had to go back to return to get my sauces for my chicken nuggets, thankfully, I went to get a car wash, which was next door. The staff was very young and immature and very unprofessional. This was very inconvenient and I did voice that to one of the employees but I am very unsatisfied as a customer and I will not return. My nuggets are over cooked…
- MJMoied JbNov 17, 20255.0Manger , he is a great person
- NVNicholas ViglinoNov 1, 20252.0Doing doordash people had attitudes and just because it was the last order or two they were lazy made me wait and we're rude
Frequently Asked Questions About Wendy's
Is 552 East Main Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 744 East Main St, Rochester, NY open 24/7?
Yes, this Wendy's location is open 24 hours a day, 7 days a week, including the drive-through.
Does this Wendy's offer drive-through service?
Yes, this Wendy's location has a drive-through available 24/7.
Can I order Wendy's menu items for delivery or takeout from this location?
Yes, Wendy's at 744 East Main St offers delivery where available and takeout. You can order online or via the Wendy's mobile app.
What payment methods are accepted at Wendy's on East Main St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's at 744 East Main St?
You can call the location directly at (585) 230-8601 or reach out to Wendy's Customer Care via their website or live chat.
Where can I find the menu and prices for Wendy's at this location?
Menu and pricing details are available on their website and mobile app once you select the 744 East Main St location.
Are there any nearby places I can visit before or after dining at Wendy's East Main?
Yes, nearby you can visit Jim's On Main for American diner fare, or check out Blackfriars Theatre for a show.
If I'm coming by public transit or looking for nearby amenities, what should I know?
Nearby you'll find convenient services including UPS Access Point for package delivery, M&T Bank ATM, and Metro by T-Mobile for mobile needs.
Are there local services close to Wendy's for personal care or shopping?
Yes, near Wendy's are Guys and Dolls Beauty Salon and Cream Barbershop for grooming, as well as Broken Luxury Clothing and Beads & Bangles by Jaira for shopping.