Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,720 reviews
5 stars
676
4 stars
383
3 stars
297
2 stars
114
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, especially during peak hours, with waits of 15-30 minutes or more.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including attitude issues and lack of acknowledgment.
Order Accuracy
A significant number of customers experienced issues with incorrect or missing items in their orders.
Food Quality
While some customers enjoyed their meals, many reported cold, old, or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and equipment.
- MJMoied JbNov 17, 20255.0Manger , he is a great person
- NVNicholas ViglinoNov 1, 20252.0Doing doordash people had attitudes and just because it was the last order or two they were lazy made me wait and we're rude
- NNNari NanaOct 23, 20255.0I'm just a big back but it was yummy in mah tummy
- AAAlmazOct 19, 20254.0Хорошее кафе быстрого обслуживания
- ASAlex SantiagoOct 2, 20251.0They're closed today but on Google it says it's open
Frequently Asked Questions About Wendy's
Is 552 East Main Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 230-8601.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 552 East Main Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 744 East Main St, Rochester, NY open 24/7?
Yes, this Wendy's location is open 24 hours a day, 7 days a week, including the drive-through.
Does this Wendy's offer drive-through service?
Yes, this Wendy's location has a drive-through available 24/7.
Can I order Wendy's menu items for delivery or takeout from this location?
Yes, Wendy's at 744 East Main St offers delivery where available and takeout. You can order online or via the Wendy's mobile app.
What payment methods are accepted at Wendy's on East Main St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's at 744 East Main St?
You can call the location directly at (585) 230-8601 or reach out to Wendy's Customer Care via their website or live chat.
Where can I find the menu and prices for Wendy's at this location?
Menu and pricing details are available on their website and mobile app once you select the 744 East Main St location.
Are there any nearby places I can visit before or after dining at Wendy's East Main?
Yes, nearby you can visit Jim's On Main for American diner fare, or check out Blackfriars Theatre for a show.
If I'm coming by public transit or looking for nearby amenities, what should I know?
Nearby you'll find convenient services including UPS Access Point for package delivery, M&T Bank ATM, and Metro by T-Mobile for mobile needs.
Are there local services close to Wendy's for personal care or shopping?
Yes, near Wendy's are Guys and Dolls Beauty Salon and Cream Barbershop for grooming, as well as Broken Luxury Clothing and Beads & Bangles by Jaira for shopping.