Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,970 reviews
5 stars
716
4 stars
475
3 stars
351
2 stars
141
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and unresponsive employees.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
- RPRJ Pollard3 days ago1.0Quite possibly the worst fast food experience I’ve ever had. In summary - just go anywhere else and it will be a faster, better experience. Food sitting in the back forever without timers, even set to cook fresh food.
- GMGreg MylesDec 29, 20253.0Wasn't greeted appropriately when picking up food. Food tastes better when greeted properly
- VDVivian DennieDec 23, 20251.0Every time Ive gotten food from here, there's always been something wrong. Burnt food, food missing, food made wrong, etc.. and the service is mediocre at best. Worst experience was last night. My drink was forgotten, my sandwich was burnt, and most of the tables were dirty (not just slightly dirty, I mean dirty dirty). The meal also gave me extreme stomach troubles which it usually doesn't do from other locations.
- RBRicky BoopDec 12, 20251.0Terrible service and with the management present mind you
- DMDon MorganDec 3, 20251.0Ordered an online order, when I pulled up to the drive through there was a quick "taking orders inside" I didn't get any further response. When I parked to go inside to pick up my order there sounds of employees in the back. I called out, but received no response. Cancelled my order through the app and left.
Frequently Asked Questions About Wendy's
Is 553 Jefferson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 566 Jefferson Rd location?
The drive-thru at this Wendy's is open daily from 6:30 AM to 3:00 AM.
Does Wendy's at 566 Jefferson Rd serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's 566 Jefferson Rd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What payment options are accepted at Wendy's 566 Jefferson Rd?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order from Wendy's using their mobile app or online at order.wendys.com.
Are there delivery and takeout options available at Wendy's 566 Jefferson Rd?
Yes, this location offers delivery, takeout, dine-in, and drive-thru services.
How can I provide feedback or contact Wendy's 566 Jefferson Rd?
You can contact their Customer Care team via live chat on their website, call (585) 981-9271, or use the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on Wendy's website, mobile app, and posted in the restaurant, with staff happy to assist.
What nearby dining options are available around Wendy's 566 Jefferson Rd?
Nearby dining options include IHOP for breakfast and brunch, Sushi Master for Japanese cuisine, McDonald's for fast food, Cold Stone Creamery for ice cream, and Bao Kitchen for Asian cuisine.
What nearby facilities can I visit or use near Wendy's at 566 Jefferson Rd?
Nearby you will find automotive services like Dunn Tire and Caliber Collision, shopping at BJ’s Wholesale Club and Metro Mattress, and entertainment at Clubhouse Fun Center arcade and miniature golf.