Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,412 reviews
5 stars
484
4 stars
334
3 stars
223
2 stars
106
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional service from staff, with many customers expressing frustration over incorrect orders and lack of responsiveness.
Food Quality
Customers frequently reported cold, poorly prepared food, with several mentioning that items were missing or not as ordered.
Cleanliness
The restaurant was noted to be dirty, with specific mentions of sticky floors and unsanitary conditions.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete, leading to dissatisfaction.
Customer Experience
Overall, the dining experience was marred by long wait times, poor service, and a lack of attention to customer needs.
- LRLena RussoDec 17, 20251.0Rude as hell everytime.
- JHJohn HickeyDec 9, 20251.0Food is solid majority of the time, but this time they forgot my frosty! :'(
- DRDiandra ReidDec 7, 20251.0The food is never presentable. The wrapper is already greasy and covered in ketchup or some condiment. The sandwich is always cold. They always rush you to order at the window. I know its fast food, but dam the experience and presentation doesnt have to be that bad.
- LRLiz RiveraNov 23, 20251.0Really, these people have a car service here and they cannot take the order, you have to get off to go inside to ask for two weeks, what is the relaxation and the heads of these companies do not care about anything and the supposed supervisors with their relaxations always.
- BHBetty HowellNov 19, 20253.0Large coffee nd $5 for $5 meal
Frequently Asked Questions About Wendy's
Is 558 Mt Hope Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's located at 1550 Mt Hope Ave?
The drive-through at this Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available from Wendy's at 1550 Mt Hope Ave?
Delivery is available where provided. You can check availability by entering your address in the Wendy's app or at order.wendys.com.
How can I provide feedback or contact the Wendy's at 1550 Mt Hope Ave?
You can contact Customer Care through live chat or phone at 888-624-8140, visit the contact page on Wendy's site, or call the location directly at (585) 271-3030.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby banks or financial services near Wendy's at 1550 Mt Hope Ave?
Yes, KeyBank is nearby providing banking and investing services, and LibertyX Bitcoin ATM is also close for financial transactions.
What other dining options are available near Wendy's on Mt Hope Ave?
Nearby dining options include Pat's Twice Baked, Mt Hope Family Diner, Domino's Pizza, and OTR College Town Tavern, offering a variety of American and fast food cuisines.
Where can I get beauty and grooming services near Wendy's?
Nearby you can find FRESH 360 Urban Barber Studio, College Town Barber Shop, Cocobella beauty salon, Pal Joey's Hair Design, Happy Nails, and Prestige Beauty Salon for beauty and grooming needs.
Does this Wendy's location have a drive-thru, dine-in, and takeout options?
Yes, this Wendy's offers drive-thru service, dine-in seating, takeout, and delivery where available, though it does not offer curbside pickup.
Where can I view the menu and prices for this Wendy's?
You can view the menu and prices by visiting https://menu.wendys.com/ or the Wendy’s mobile app and selecting this location.